Especially an airline that previously didn't have business class. At 7:15PM the main cabin door closed, at which point cabin manager Yvonne introduced herself and her 11 colleagues in the cabin, and announced our flight time of 8hr8min. And the dishes are making me hungry. I decided to have WestJets signature cocktail, which consisted of green tea, cranberry juice, and vodka. Miles? Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. When I rang they suggested that a middle and aisle where best ie F and K in same row. ), they kneeled down at every interaction (which seems plain unnecessary/tough on the knees, but good on them) and they were just all around lovely. Food was wonderful and served to me around 90 mins after take-off. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. Westjet Booking Reservations sales number 850 (828)8003. Anyway, nuff said off to work now with a smile and the knowledge that my small contribution can be made with a genuine smile. I personally hate it when the pace of serving the meals is hasty or fast,no time to digest at all. Here is to civility. In general I find WestJet staff to be friendly and well intentioned, and this flight was no exception. The high annual fee is only worth it if youre taking full advantage of the cards benefits. Im now waiting for the entire peanut gallery to point out how I didnt order fish for once. Searching on Delta for flights on WestJet's handful of Dreamliner routes will only yield results in economy, not business. Must keep an eye out for new 787s. I have experienced better. Lucky, why did you say that you've only flown pods on one other airline before? Next to that were the two enclosed compartments. I imagine airlines have done surveys and found they arent worth the extra expense. They're planning on launching a custom built lounge next year though. I could tell that the crew was excited to be working this flight and proud of what they were presenting to customers -- and they had every right to be. New planes, classes of service, and service flows take time to get used to. Learning a business class service in class will only get you part way. Got adjacent seats in row 1,anyone know if in the middle you can speak to the person next to you, in this case my good lady, or is there a screen? Position to YYC? Hub order is Calgary > Toronto > Vancouver. I know some people dont notice boarding music at all, but its something I always remember. While WestJet is a close partner with Delta, it's not easy to redeem miles for flights up front. Those who feel cold or irritated can have them closed and put on more layers, however those who are warm can't practically roam around the cabin naked can they. I'm surprised that the wine list only had one Canadian wine. WestJets 787 business class has so much potential. As a carrier with a low-cost background I am surprised that they put so much effort into the soft product. Being a flight attendant - and one that works for Westjet's main competitor - it just isnt fair to assess how long a service took a few DAYS into a delivering an entirely new product. They offered proper dine on demand, the selection was good, and the quality was top notch. Check in. Most helpful comments ( as chosen by the OMAAT community ). 5 North Fourth St Lindale, GA 30147 (Map & Directions) Phone: (706) 291-0470. Are you serious - after drinking all that you drank and eating all that food? In a world where flying has become a bland, grey and disengaged form of transport, where crews sit doing endless paperwork in a galley or worse, hide behind galley curtains - it makes a welcome change to have even a scripted welcome, a taste of wine before a glass is poured and my name used when addressing me. I love that they have their own beer! The current welcome offer on this card is quite lucrative. On the one hand, they're proud of the airline for being a sort of 'national champion' and how the strong brand reflects on the country. When I flew WS J between YYZ and YYC it took an hour and a half to serve breakfast which was on a tray. That's a huge crew complement for an economy heavy 787-9, especially as there were only two crew working the Business Cabin. @DenB WestJet is partnered with Delta and AirFrance/KLM so eventually they will be bookable with SkyPesos and Flying Blue. That meant, where possible for regular punters, remembering their names, welcoming them on board with a smile, remembering their favourite pre-departure drink, asking whether their wife/husband/boyfriend/girlfriend/dog had recovered from the bout of flu they had last time they were with us. Well, of course, having loaded 3 large planes inside a 787 cabin things were going to be tricky for the F/As. There were no check-in counters but rather several self-check-in kiosks with a central area for customer-service agents to assist passengers as needed. ^Total price one-way per guest. I hate air nozzles. Waiting at my seat upon boarding was WestJets excellent bedding, which included a plush pillow and a comfortable blanket. Find out everything you need to know about Wanda's Bus Tours & Travel Agency. Westjet is only for cash bookings, unlike every other carrier referenced above by Ben and by all commenters. Flight interruptions and passenger rights, Private pods with lie-flat seats and direct aisle access, Custom-designed pillows and blankets availableon transatlantic flights and on demand on domestic flights, We are the only airline in Canada with fully extendable privacy screens, Extra space to work or relax with a seat pitch of 46 inches and a seat width of 22 inches, Refresh with a bottle of water upon boarding, and a welcome beverage served prior to take off. Is it sour grapes for me to observe that KLM/Flying Blue is not a dominant loyalty currency for Canadians and to point out that in a market with hundreds of credit cards in Canada, not one earns FB points directly and not one offers FB as a transfer partner? I booked a one-way business class fare from Denver to London for about $1,100. 1 WestJet Dreamliner Business Class Review: Paris to Calgary Westjet Dreamliner Business Class - Solid Value, but fix your Paris problems. Canada, Flights, UK January 2, 2020. Shortly before our descent I visited the lavatory, which was spotless. WestJet business class salt & pepper shaker. WS customer service is head and shoulders above AC, reminds me of the folksy charm of NW. View the current offers here. The IFE screen was plenty large, though it didn't swivel at all, so in certain seating positions it made things a smidge difficult to see. Right, I'll get right on that opportunity. Sweet chili-noodle salad with garlic-ginger beef. . The service was slow. The browser you are using is not supported. Herb Ricotta rigatoni. It was 40 minutes after takeoff before my order was taken. Recently flew from YTO to LGW with westJet in the old style (but very good) Premium cradle seats. I chose a more traditional meal progression, so I asked the flight attendant for a small plate followed by a large plate and that dessert . I am amazed you didn't get it, Lucky! I suggested they needed one more body in the galley as each setup was prepared individually by the 2 crew members working the cabin. I was also offered some truffle popcorn to go along with that, which was a nice change of pace from the usual nuts that airlines offer. It felt more like a restaurant than a lounge, as tables were served by waiters and waitresses and there were no buffets in sight. Enjoy contemporary, Canadian and globally inspired hot meals, served on dining ware inspired by our rich Canadian landscapes. I think it comes down to not having a full-time FA in the galley making drinks, plating food, etc. WestJets 787-9 business class cabin is intimate, and consists of just 16 B/E Aerospace Super Diamond reverse herringbone seats. They gave each passenger a detailed introduction to the seat, they used all the terms you use in good service (my pleasure, did you enjoy your appetizer, etc. Again I have no idea about the market positioning of this product. Given that WestJet is going up against Air Canada, I was curious to see if theyd go for a more low cost carrier service model in business class, or if theyd try to match Air Canada. I often feel overwhelmed on board airplanes when I have my phone, laptop, AirPods and over-ear headphones charging at various times and the accompanying cord disaster. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Ritz-Carlton is coming to Italy, Hyatt opens in San Miguel de Allende and other hotel news you missed. If they are on, i shut them off. (Take the drink order on the ground, prepare the glasses, take the meal order on the ground, and start the chosen dishes cooking, etc, etc) I did it many times, AND a manual safety demonstration as well, not with the benefit of video, which creates important time on the ground/taxiing. Why would I take WS to London? It was slightly overweight, so it wasn't allowing me to send it on to Calgary Airport (YYC). I am waiting for WestJet do do a 36,000-ft poutine, just for fun. Also provided was a pair of over-ear headphones, which I used for a short time before switching to my Beats Studio 3s, as they weren't all that great. This was one of the best beef dishes Ive ever had on a plane. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. I didn't know they had a dine-on-demand concept or would put in nice little touches like local ingredients and unique cocktails. Excellent. But I never paid much attention to Canada's other large airline. https://onemileatatime.com/westjet-787-routes/. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. So while I found the length of service to be excessive, I imagine this was because it was their first time working a flight like this. Or pay with 140,000 points + CAD$1,479. Give them some time, they'll iron out the kinks. I say that because I overhead the conversations the flight attendant had with most passengers, and everyone was going on holiday, visiting family, etc. The one glaring problem is the pace of service. Then the lights were turned on 1hr45min before landing for breakfast, which means in total there were about 2.5 hours between when I finished dinner and when breakfast started. Update: Some offers mentioned below are no longer available. I had a feeling I'd be too full for dessert, and I was right. Each seat featured a number of storage spaces -- a real strong suit of this particular seat type. 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