Okay, so lets say we get our wish. Had to pay for another 2 tickets through COT and got those immediately. There is no solution that wont piss people off more.. And thus, we will unwind this merger, because the integration of their power with Live Nation attached to Ticketmaster is just too much for the marketplace. Yeah, the way I have my router setup won't allow ticketmaster to load. Once the code is entered, tap the Apply button. For American music fans, complaints about ticketing go back to before the Civil War, when star Swedish opera singer Jenny Lind toured the U.S. under the auspices of promoter P.T. People cant afford to spend so much money, and I had done everything that I was supposed to do. Its the game. Contact Us No other system on earth could deal with that volume. But it leaves no room for the middle artists because they still have to deal with Ticketmaster, but they arent going to get the really attractive contracts. Stupid penguin. SHOCKING! Then we saw a groundswell of anger at Ticketmaster, and then we also saw a few lawmakers like Rep. Alexandria Ocasio Cortez start talking about how Ticketmaster is a monopoly. is it taylor swift with you as well? You only have five minutes to purchase tickets after Ticketmaster shows you what seats are available to you. Artists face limits too, as many arenas and stadiums have Ticketmaster exclusivity deals wherein playing at a venue means using Ticketmaster as their vendor. When ticket sales start, the temporary queue is refreshed and everyone who is in queue is assigned a random place. If you own it all, you can thumb your nose at the marketplace, and that puts this problem in the hands of the Justice Department.. The DOJ said they would be investigating Ticketmaster, whats the best-case scenario? They also believed the Verified Fan database was rife with resellers with fake email addresses. newsletter. So the people working at the venues, the people working at the ticketing services, because theyd have negotiating power, theyd be able to go to a competitor if they arent paid more. 25. Problem: This error is caused by an interruption to the transaction process. And when that happens, prices will go up, not down. Create an account to follow your favorite communities and start taking part in conversations. I don't have the app but I get the "oops something went wrong" message on their website. Asked about the Swift debacle, White House press secretary Karine Jean-Pierre said that the president believes that capitalism without competition isnt capitalism, its exploitation., In a statement after the botched on-sale, Ticketmaster wrote, We strive to make ticket buying as easy as possible for fans, but that hasnt been the case for many people trying to buy tickets for the Eras Tour. If youre an arena, you need your accounting and data center to work 365 days a year. How do you get Ticketmaster to not think you're a bot? (You may have to sign in again to your Adobe account.) When it's your turn, your spot will be held for 10 minutes to begin shopping. If the event is cancelled, the ticket is refunded according to the promoter's guidelines and within 60 days after the date of the event. Its a 24hr temporary block. With Taylor, many more people signed up for Verified Fan than they had tickets for. I tried shutting off all extensions and clearing the cache and cookies but still had the problem. In 2019, Ticketmasters parent company Live Nation agreed to settle with the DOJ over antitrust violations and extend terms of its regulatory decree (basically, a set of antitrust agreements that the DOJ made Live Nation promise to abide by in order to allow the merger happen). Garth Brooks plays affordable shows in every market until demand runs dry. To get it working I had to allow the app to Track me, under Settings->Privacy->Tracking. Expand search. It says "never been updated". Why can't I get into my Ticketmaster account? The venues they go to are also under exclusive contracts. Sign In / Sign Up. Acts like Springsteen or the Rolling Stones curtail demand with extremely expensive tickets that their Baby Boomer fans are happy to pay for. I'm signed in yet none of my future tickets load. After getting shut out, frustrated Swifties then watched coveted seats hit the secondary market at astronomical markups. Create an account to follow your favorite communities and start taking part in conversations. If no order appears in your Order History, we recommend that you then re-attempt your purchase. Something went wrong. Go to the My Account log in page. Rosen, who ran Ticketmaster during its first turn in the DOJs crosshairs, believes that the current Swiftie tumult is just noise and confusion signifying nothing, he said. Swift herself said, Im not going to make excuses for anyone because we asked [Ticketmaster], multiple times, if they could handle this kind of demand and we were assured they could. Does Ticketmaster have 24 hour support? Ticketmasters business covers much more than concerts. If you see an error message stating that your credit card is invalid, this has most likely happened for one of the following reasons: You have incorrectly entered your credit card number. I bought on tickpick about an hour ago, got the transfer link, can't accept. Something went wrong while submitting the form . Millions of devoted fans were shut out of buying tickets altogether. Used Cell Data and it worked. Fix 2. How to do that? Is Ticketmaster better on phone or computer? And then it would allow for more tickets to be on the primary marketplace versus being pushed to the secondary. But if its a hot ticket, the secondary market becomes unreasonable.. I told their manager Kelly Curtis, Your tour is going to be a mess, youre going to be embarrassed. There would be a pressure on Ticketmaster to continue to invest in the infrastructure so that there arent these random crashes. In the U.S., unlike the U.K. and Europe, venues have five- to 10-year exclusive contracts with ticketing platforms like Ticketmaster, Phillips said. 5 Decking Ideas Thatll Take Your Outdoor Living to the Next Level, Bluetti AC200 Max Portable Inverter Generator Review, What Car Owners Need to Know About Auto Glass Replacement, What to Expect From a Breathwork Instructor Course, https://www.youtube.com/watch?v=Kvd2vRPFaCQ. #1 Highly Recommended Option: VPN City Unblocking a website like Ticketmaster.com, Livenation.Com or Tickets.com using a VPN or Virtual Private Network is quick and easy on computers, tablets and mobile phones if you get connected with the right VPN provider. Press J to jump to the feed. Why isn't Ticketmaster working on my phone? Griffin McMillin is an attorney representing a class action lawsuit of Taylor Swift fans who felt cheated by Ticketmaster. If you see any other . How long is Ticketmaster maintenance? It's nothing to worry about, just an added security feature. You don't need to refresh the page when you are in the queue. They were actually supposed to license [the ticketing software] out after they merged with Live Nation [in 2010]. I would not at all be surprised if real enforcement does come this time, MacVey said. Ticketmaster. Advances to secure these contracts are revenue for the venue owners., Lefsetz agreed that ending exclusive deals is one obvious fix. This error is caused by an interruption to the transaction process. For example, if you were signed in, you'll need to sign in again. Music fans are not Ticketmasters main customers. You can also contribute via. Google Pay. Persistence is key got it Ill keep trying. The site crashing and the amount of people that were experiencing it is unique. [Well that didn't work for long. International cards are also accepted on our desktop site. Please make sure you have the most up-to-date version of the app installed on your phone to avoid any issues with barcodes. As the official ticketing partner of thousands of concerts, sports, and theater events around the world, we offer the widest selection of tickets, and all of our tickets are guaranteed by a verification process or a money-back guarantee. The company is under investigation by the Mexican government for overselling tickets to a concert in Mexico last year. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Where do I enter my credit code on Ticketmaster? Why can I not access Ticketmaster presale? Select Remove an account. Find the application you want to clear the cache of and tap its listing. CONTACT US. I was just curious if anyone has had to deal with before this and can help. How is this possible? If event in cancelled, only the ticket price will be refunded, according to our Terms & Conditions. Kendall MacVey, a UC Riverside professor and a former federal antitrust litigator, said, There have been antitrust concerns about Ticketmaster for 30 years. Several high-ranking concert industry executives, who requested anonymity so they could speak freely about the competition, said they suspected Ticketmaster erred in placing all the Eras tickets on sale at once and allowing fans to pick their own seats, which led to bottlenecked traffic. And that would then go to court. Are they accepting the tickets through their email? Please resubmit your ticket request and try again. Members of the U.S. Congress, from Sen. Amy Klobuchar (D-Minn.) to Rep. Alexandria Ocasio-Cortez (D-N.Y.), lambasted Live Nation Entertainment, promising legislation to check the companys power and urging the Department of Justice to reexamine the consent decree that allowed Ticketmaster to merge with Live Nation back in 2010. Do not be afraid to choose a lower price range if you can't afford $500 a ticket. Seems like it just started working. It's nothing to worry about, just an added security feature. Tap the Other Apps heading to see a list of your installed apps. I chose price range 3 and I'm lower bowl right in front of the catwalk. Create an account to follow your favorite communities and start taking part in conversations. my tickets are doing this. Verified Fan, Ticketmasters system to suss out actual humans from bot traffic and scalpers, had worked for acts like Springsteen and Swift in the past. Ticketmaster, with its 6,500 worldwide employees (compared to 44,000 at Live Nation Entertainment), controls close to 80% of the ticket market in the U.S. With estimated annual profits of $750 million, it is the most lucrative piece of the Live Nation conglomerate, which cleared $15 billion in yearly revenue as of Sept. 30. Coupled with Live Nations concert promotion, artist management and venue operation divisions, the new firm had a hand in nearly every aspect of the live music experience, and sometimes controlled every piece of a given show. On the app after about 10 seconds it'll load the front of the ticket with the seat number but then gives an error. The Federal Trade Commission is also a regulatory agency that deals with antitrust. Press J to jump to the feed. In an echo of Pearl Jam, Zach Bryan will play a limited run of low-cost dates bypassing Ticketmaster this year, noting, I have met kids at my shows who have paid upwards of four hundred bucks to be there and Im done with it. We are unable to complete your request on this device. Ticketmaster is effectively paid to be a punching bag, Budish said. Weve gone over how much power Ticketmaster has. Financial contributions from our readers are a critical part of supporting our resource-intensive work and help us keep our journalism free for all. And you are also prepared to have to do it again and again.. Sorry, youve been temporarily blocked from buying tickets because you may have refreshed your browser too frequently. Please adjust the widget height to be less than the image height or upload a new image. 36. Thank God I'm not alone and this 3 year old thread exists! Select the 'Contact' and 'Addresses' tabs (on the StubHub app, tap the second drop-down menu to see them) Make sure your account info is completely filled out. Turning off your wifi and do it over cellular data seems to work! In 1995, Pearl Jam embarked on a tour using a new ticketing firm, ETM Entertainment Network, to prove that artists could play shows without Ticketmaster. Is it better to buy tickets from Ticketmaster on phone or computer? Why is the Ticketmaster queue not moving? . I don't know how it got changed to blocked or at least I don't remember changing it or why that would make the site think I was a bot but now I don't have to try a different browser or just use my phone. Barnum, prompting riots and howls of corruption when her shows instantly sold out at inflated prices. It keeps giving me the penguin with a red flag saying oops something went wrong. I hope its just because the website completely crashed and is probably barely hanging on by a thread right now , Mine won't let me view it in the app. Why does Ticketmaster keep telling me something went wrong? There are a few reasons this might happen: You're a power user moving through this website with super-human speed. Obviously, anyone can write a letter to that address, to the Department of Justice antitrust division, but its difficult. With Taylor, many more people signed up for Verified Fan than they had tickets.. A lower price range ticketmaster something went wrong and I & # x27 ; m lower bowl in. Barnum, prompting riots and howls of corruption when her shows instantly sold out at inflated prices transfer., Budish said by Ticketmaster happy to pay for class action lawsuit of Swift! Installed Apps for example, if you can & # x27 ; s nothing to worry about, an... Much money, and I had done everything that I was supposed license... 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