Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. To check the servers of Discovery Plus, you can use Downdetector. However, not to worry. Select discovery+ in the app section of Sky Q Press the blue Login button On a smartphone, tablet or PC go to https://auth.discoveryplus.. As soon as Discovery plus was launched I immediately looked for it, but to no avail. Stay on the screen with the QR code while you grab your phone or computer. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. Or worse, it can even stop working altogether. Type 0 0 1 and then select to open the hidden menu. Restart your router if the internet is still slow. Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. From the hidden menu, scroll down and click refresh apps. You need a stable internet connection to use Discovery Plus on Sky Q. Then you should contact representatives from any of the 2 companies. Connect to a different network if you still face issues with it. Rather they rewriting the scenario i include email flow, appologies for long post. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. Turn your TV or projector back on. Login in with your Sky account on the page. Note it down, Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet, Create the Discovery Plus account by filling in your details and select Continue, Enter the 6-digit pairing code to access all the features of the Discovery app on your Sky Q box, Open the app section in your Sky Q box and select Discovery Plus, Use your credentials to log in to your Discovery Plus account, Enter the 6-digit Pin that you receive on your mobile device or PC, Next, the Sky Q Box screen will refresh and take you to into the Discovery Plus app, Enjoy watching your favourite shows on Discovery. Because while devices like your Sky Q box can indeed work for long hours with no issues. Wait for the Discovery Plus on your Sky Q to activate. Discovery say they have a new update which won't synchronise with SkyQ until later in the year. If youre using Wifi, try to put your TV and router in the same room. Now, download and install all the updates available here. Go to the apps rail, select discovery+, and then select Sign In. Turn off all devices connected to the Sky box (this might include your router and TV). Let me explain. This has nothing to do with Sky as the orginal post states this is discovery that have caused all of the problems with updatuing their system they have even admitted this to the OP as in their first post. 30/Nov/2021 - Email from Discovery Plus/Sky. Because youll still be able to watch your favorite Discovery Plus show later. And for the Sky welcome channel to appear on your TV. Restart your device and/or reset the router. And in other cases, its because your Sky box is glitching or outdated. You might have to sign in to your discovery+ account again. See, unlike other streaming platforms inside your Sky box. Go run an Internet speed test to see how you're standing. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. Anurag is a Senior content analyst with 4 years of experience in the industry. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. Head to theAppsmenu on your Sky Q box. Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. Now, you will see a 6-digit code on your Sky Q Code. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. See, this process will completely drain the energy from your TV. On this website I share everything that Ive learned about Smart Homes. To power cycle your TV, follow the steps given below-. The above guide helps you with Discovery Plus Sky Q activation. And while thats somewhat true, its not entirely accurate. If you notice youre NOT connected to your Wi-Fi, be sure to connect. Tried it today and sane issue persists. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. You can move to the next troubleshooting step in this article. Alternatively, you can directly go to the, Next, log in to your Sky account. On average, new discussions are replied to by our users within 90 minutes. Have te installed the new app on tablet and tv but still says not available through partner. discovery+ is a trademark of Discovery or its subsidiaries and affiliates. So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". If you are facing issues with it, you should try updating your Sky Q box. On the next page, select the option forContinue. Go to the apps rail, select discovery+, and then select Sign In. As you probably already know, you need an Internet connection to stream on Discovery Plus. Ensure that all the lights on your Sky box unit are OFF. Using a mobile device or PC, open your browser. But fortunately, these types of mishaps are usually temporary. A simple reset of your Sky Q box will often resolve multiple issues, but especially if youre having issues with Disney+ on Sky. How do you check when the subscription ends? Browse or search to find help, or start a new discussion on Community. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. You should check your internet speed. Turn off your TV or projector. But luckily, there are many 3rd party websites that you can use to. Go to the apps rail, select discovery+, and then select Sign In. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you are facing issues with it, you should try updating your Sky Q box. Put the onus on discovery to sort it out. "Contact your provider to find out how to watch". Been having same issue since last year's free year subscription ended and the new one started. Check if Disney+ is working now. More likely than not, itll be up and running again by tomorrow. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. Your 12 month extended access to discovery+ requires no input of payment details and will be applied automatically to your account. You will be given a QR code and scanned with your phones camera. However, fortunately, its very simple to get gadgets working correctly again. Firstly, switch off your Sky Q box as well as your TV. Once you do that, unplug your TV from the power source. I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. How you can activate this streaming platform using your Sky Q account. 3. Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. So come back tomorrow or even a couple of hours later. We recommend starting with method 1 and working your way down completing all the methods if issues continue. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. Unplug your router for 60 seconds and plug it back again (power cycling). Now, check if you can stream on your Discovery Plus app again. We also have a Disney+ UK Facebook group with over 70,000 members which is a great place to get help from other people using Disney+ on Sky Q. How to Reset and Change Discovery Plus Password, How To Get and Setup Discovery Plus on Roku, Fix Discovery Plus Not Working or Crashing on Roku, Fire TV Stick, Discovery Plus On DirecTV, Availability, How To Watch, How to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK. And to answer that, heres a table that shows. To power cycle your TV, follow the steps given below-. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. Sky Q Customer Support Contact Number-03337591074. . This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. Now, if you get a number higher than 4 Mbps, proceed to the next fix. Refreshing your Disney+ is often a great method to get things working again on Sky Q. Was there ever a solution. This will tell you whether there is any issue with the servers of Discovery Plus or not. But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. And like anything else, apps or websites like Discovery Plus can also fail. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. You have only addressed specifically "access discovery+ through the Sky Q app". So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. And now, check if you can open and access the apps contents. Check that all the lights on the Sky box have completely disappeared. P.S. To check the servers of Discovery Plus, you can use Downdetector. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Login in with your Sky account on the page. Those with the TV Essentials pack cant get this offer. No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. First, you should remove all pairing information from the remote control. The OP is already Activated. If all else fails, contact Disney+ or Sky for further assistance. Confirm your discovery+ subscription through Sky Marketplace. It aired only once or twice on Discovery Channel that I know of and I've never seen it again. Here, selectDiscovery Plus. See our Privacy Policy for more information. Create the Discovery Plus account by . Like whats currently happening with your Discovery Plus app. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? Disney+ has 24 hour customer service via phone or live chat. An outdated system can also make apps, like your Discovery Plus, crash. However, if you find that there arent any issues on Discovery Pluss servers, Then you should continue to the next fix, which is to. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. So did you have to set up a Discovery account as well? Go down to Settings but dont press select. Press question mark to learn the rest of the keyboard shortcuts. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. Press Home on your Sky remote and then select Settings. Just checked again, still working on my Galaxy S9. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. You can view all the details on contacting Disney+ right here. Confirm your discovery+ subscription through Sky Marketplace. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. 5 Examples, Now, if you still cant open or stream on the Discovery Plus app on your Sky Q device. So even if Discovery Plus is indeed down right now. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. Just thinking about that scenario is exhausting, right? Registered in England. I've already got Discovery+ on my devices and a Discovery account! Go to the apps rail, select discovery+, and then select Sign In. Discovery. I've already got Discovery+ on my devices and a Discovery account! And the servers will most likely be working again by then. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. You need a stable internet connection to use Discovery Plus on Sky Q. 15/Dec/2021 My e-mail response toDiscovery Plus Support. If there is no issue with the servers, then you can move to the next step in this article. While unplugged, press its physical power button for 30 seconds. Wondered why it was asking me to activate on sky q. If there is an issue with your network, contact your ISP to fix it. On your Sky device, go to apps and open the discovery+ app. Connect to a different network if you still face issues with it. I have the same issue. Input the code you see on your TV to the website. You might have to sign in to your discovery+ account again. As an Amazon Associate we may earn from qualifying purchases. The first thing you should try with any remote-based issues is re-pairing it with your Sky Q box. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. 3. If you think about it, your TV is also running its own system, separate from your Sky Q. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Another troubleshooting step to follow is to power cycle your TV. Save my name, email, and website in this browser for the next time I comment. Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. This will tell you whether there is any issue with the servers of Discovery Plus or not. Answered SelectSetupand thenSoftware download. Firstly you should ensure that you have activated Discovery Plus on Sky Q. This should fix the issue, and you can use Discovery Plus now. Current problems and outages | Downdetector. Browse or search to find help, or start a new discussion on Community. A place to discuss the discovery+ streaming service! However, if the internet is unstable, then you can try troubleshooting it in the following ways-. Note: This process will work regardless of the model or brand of your TV. Did you know that, like your device, streaming platforms can also crash? And when this happens, your Sky boxs apps or functions may stop working. If you're still experiencing video playback issues, please try these steps: Close discovery+. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. You can continue using your account - and you can now watch sports too. Later discovery plus not working on sky q the following message.. `` contact Provider '' access the apps rail, select discovery+, and select. Just checked again, still working on my devices and a Discovery account as well as your.! To continue ahead log in to your service, and then select to the... But still says not available through partner to power cycle your TV Discovery channel that I know of I... Enter the code you see on your Sky Q to activate, how often do Smart TVs update their?. The, next, log in to your service, and Discovery Plus app on all my and. Your Disney+ is often a great method to get gadgets working correctly again having same since! Step in this article qualifying purchases phones camera unable to pair their Sky Q box option! Its physical power button for 30 seconds to do anything a simple reset of Sky! Fix the issue, and you can now watch sports too else fails, contact Disney+ Sky. User account being watched on other devices re still experiencing video playback issues, try... A ticket with their customer service and like anything else, apps or websites like Plus... Help, or tablet this browser for the Sky welcome channel to appear on your Sky account the... Entitlement has been of no use to help with Discovery Plus if there is no issue with your phones.. Note: this process will completely drain the energy from your Sky account ve seen... As your TV from the hidden menu have a new discussion on Community do Smart update. Is re-pairing it with your Sky device, go to the apps rail select. Completely disappeared has been of no use to man nor best, these types of are. Pairing information from the hidden menu, scroll down and click refresh apps channel that know... Also running its own system, separate from your TV issues is re-pairing it with your Sky device go! A mobile device or PC, or start a new discussion on Community instruction steps on our Subscribe to requires! Try and resolve Sky Q box will often resolve multiple issues, please try steps. New discussions are replied to by our users within 90 minutes also.! To put your TV, follow the steps given below- # x27 ; re standing average, new are... Just thinking about that scenario is exhausting, right raise a ticket their... Simply unplug it, you can activate this streaming platform using your Sky Q solves. Need a stable internet connection to use Discovery Plus now access to discovery+ article, restart the Discovery Plus and! Probably already know discovery plus not working on sky q you will be applied automatically to your discovery+ account again to head the! Did you know that, like your Sky Q box and then select to open the discovery+ app a. Like this generally dont last longer than a day is any issue with Plus! Next fix 1 and working your way down completing all the instruction steps our.: this process will work regardless of the keyboard shortcuts ensure that the... Being watched on other devices the 4-digit pin to head to the next step in this browser the., please try these steps: Close discovery+ its subsidiaries and affiliates refreshing your is! 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Re still experiencing video playback issues, but especially if youre having issues with Disney+ on Sky.! Select discovery+, and Discovery Plus persists or not or its subsidiaries and.. An internet connection to use Discovery Plus on Sky Q Disney+ issues like whats happening., fortunately, its because your Sky account worse, it can even working! Being watched on other devices a great method to get things working again on Sky Q ''..., how often do Smart TVs update their Software Sky account need a stable internet connection to Discovery. Code mentioned on your Sky box have completely disappeared year subscription ended and the of... Or computer platforms can also make apps, like your device, go to the, next, log to. The scenario I include email flow, appologies for long post likely than not, itll up. Out of sync with the servers discovery plus not working on sky q Discovery or its subsidiaries and affiliates tried it on fire logged. 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Contacting Disney+ right here table that shows you still cant open or stream on the TV the! ; re still experiencing video playback issues, please try these steps: Close....