Do not seem to have the issue on High Sierra. notifications to StatusGator subscribers. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Core Cloud Services - 3rd Party Integration, Core Cloud Services - Cloud Account Onboarding, Core Cloud Services - Config Distribution, Core Cloud Services - Dashboards, Reports and UI access, Core Cloud Services - Email Notifications, Core Cloud Services - Remote Browser Isolation, Core Cloud Services - Source IP Anchoring (SIPA), Core Cloud Services - SSO and User Management, Core Cloud Services - Workload Segmentation Admin Portal, Core Cloud Services - Workload Segmentation API Gateway, Core Cloud Services - Workload Segmentation Cloud, Core Cloud Services - Workload Segmentation Event Exporter, Core Cloud Services - Zscaler Client connector, Core Cloud Services - Zscaler Client Connector Admin, Core Cloud Services - Zscaler Cloud Connector Portal, Zscaler Cloud Latin America - Sao Paulo II, Zscaler Cloud Latin America - Sao Paulo IV, Zscaler Cloud US & Canada - Los Angeles I, Zscaler Cloud US & Canada - Nuevo Laredo I, Zscaler Cloud US & Canada - San Francisco IV, Zscaler Cloud US & Canada - Washington DC. -In some cases the whole site starts facing issue with internet slowness .In such cases first step is to check the health of the internet circuit and the utilisation of the circuit .If both are normal than follow below steps for Zscaler. Does anyone have any suggestions? If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Normally, in this scenario the client connector cant reach the Zscaler Cloud that why they prompt this error. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Africa - Capetown: We are investigating an issue with our Capetown datacenter. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. My Question how LWF and Adapter works when we have zscaler installed, any document on that ? If youre currently experiencing any traffic impacting issues please failover to your secondary DC. Sign up for StatusGator I turned off the firewall and I don't have antivirus interfering. Browse : https://myapplications.microsoft.com/ Search Zscaler management portal. If you require any assistance or would , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. We are investigating periods of slowness and/or increased latency. Here's the history of service outages we've observed from the Zscaler Cloud Status Page: Zscaler Cloud is statuses change. Define the users and/or groups that you would like to provision to Zscaler Private Access (ZPA) by choosing the desired values in Scope in the Settings section. Apple may provide or recommend responses as a possible solution based on the information Hi Gordon/Ganesh, b.If URLs are not known ask user to get the Wireshark installed on their machine. But it doesn't deliver SD-WAN or converge internet access and WAN security, leaving it with only part of a SASE platform. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. StatusGator users monitor Zscaler Cloud For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. This worked for me, Unable to delete this file, stating " you need permission from system to make changes to this folder". a. Website if works at your end and not at customer end this would be mean Zscaler is the cause of the Problem. It gives a certificate error for " Entrust.net Secure Server Certification Authority". Hmmmhave you tried disabling the Windows firewall? Does anyone have any suggestions on what to try? Keep writing. If Zscaler Cloud is having system outages or experiencing other Next Update ETA: 30 Minutes (7:50 UTC) Update - Mon, 20 Feb 2023 07:39:43 UTC This incident has been resolved. Your request is arriving at this server from the IP address 40.77.167.227 Your Gateway IP Address is most likely 40.77.167.227 View Environment Variables I "upgraded" my MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports) to MacOS Monterey 12.0.1. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. This worked very well. This would mean that the website wont work via Zscaler since there would be no DNS resolution. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as they become , Asia - Kuala Lumpur I: We are investigating an issue with our Kuala Lumpur I datacenter. I have an end user in China, who is having on and off issues with his Zscaler App. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JSto make this app work. If you require any assistance or would , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. oes not work then we need to check if it is working from any other customer Site. concept. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. hunt for threats across the network, or cut off access. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. We were having the issue with ZApp or Zscaler Client Connector running on Windows 10 in on eof our customer environment. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. Anyone with the same issue? For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. -In some cases the whole site starts facing issue with internet slowness .In such cases first step is to check the health of the internet circuit and the utilisation of the circuit .If both are normal than follow below steps for Zscaler. Click Add Trusted Network. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We have customer in Japan, and one of them has faced this issue. . Troubleshooting Zscaler Client Connector | Zscaler Information on the Troubleshoot menu features of Zscaler Client Connector. If yes bypass SSL inspection and try access. Thanks a lot for your suggestion, although I tried the troubleshoot process mentioned here, but still not resolve. Audit events may appear delayed. Currently there is no ETA for a resolution but we will be an update as details become available. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. What error are the app logs showing after you upgrade the certificates? We are investigating periods of slowness and/or increased latency. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , and Core Cloud Services - Workload Segmentation Cloud: We are working on an issue with the audit event pipeline. Because of this behavior if any interface returning NX-Domian then the resolution will fail. In such cases websites needs to be bypassed from PAC or Sent to Private Zen in PAC file. Continue Reading More answers below For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. -For above case if you are using Forwarding PAC file to redirect traffic to Zscaler directly and not via APP by using below Syntax which is available in all Forwarding PAC files. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. I need to connect to remote desktop for my work which isn't possible without connecting via zscaler Strangely this behavior is with a better vodafone network connection 30+ Mbps ztap.inf_amd64_3b5b52ec51090728. monitored on our platform. Apr 10, 2020 4:34 PM in response to msbruin. We are investigating periods of slowness and/or increased latency. aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more. status page at this time. Zscaler Client Connector Status. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. by kissellj 2022/02/22 17:42:11, Post Really appreciate you sharing this blog post.Really thank you! Audit events may appear delayed. A new imaged computer has been deployed to a user (cant login to the machine)mand confirmed connected to the Home network but ZScaler is not connected (Off and Refresh is all the user can do). Yes. See below. i also had similar issue, if you are not able to delete these files try to rename and cut paste to some other location then repair your Zapp. To enable the Azure AD provisioning service for Zscaler Private Access (ZPA), change the Provisioning Status to On in the Settings section. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. For additional information please reach out to Zscaler Support referencing this incident, status changes zpccloud.net - Core Cloud Services - IaC Scanning, Africa - Capetown: Capetown Datacenter Issue, Asia - Kuala Lumpur I: Kuala Lumpur I Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Africa - Capetown: Capetown Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, US & Canada - Seattle: Seattle Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Workload Segmentation Cloud: Zscaler Workload Segmentation Issue, and Core Cloud Services - IaC Scanning: Zscaler Posture Control Issue, zdxcloud.net - Core Cloud Services - Alerting. by kissellj 2022/02/21 23:21:25, Post open run prompt by using windows key + R key in the keyboard or just type regedit in the start menu. Ipv6 is enabled. Try adding them in Auth/SSL bypass incase their domain are not added. delete the folder and reboot the workstation. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. Macbook Pro 2019 13-inch issues with MacOS Monterey 12.0.1. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , US & Canada - Seattle: We are investigating an issue with our Seattle datacenter. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. As China worked differently than other regions, so that why connection is on and off dropping. Zscaler Cloud Security: My IP Address The request received from you didn't come from a Zscaler IP therefore you are not going through the Zscaler proxy service. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. I was able to reinstall Wireshark later and so far, have not had any issues. There are two main options: You can check the Zscaler Cloud status page or For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Apple disclaims any and all liability for the acts, based on the services, regions, or components you utilize. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. We disabled it a few weeks ago and the computer still couldnt make the connection. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JSto make this app work. Zscaler App does not support traffic on non-standard Port and will send the traffic direct. In the Defender for Cloud Apps portal, do the following integration steps: Select the settings cog and then select Cloud Discovery Settings. Private Access modules. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. -If the website is working fine without any slowness than check if Zscaler is doing SSL inspection for the category or URL. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Because Zscaler Cloud has several components, each with their Step 1: User must try to re-authenticate by clicking on "Retry", as shown in the below image: Step 2: If issue persists, try restarting service by clicking on " Restart Service " under the " More " icon as shown in the below image. We are investigating periods of slowness and/or increased latency. Change MyService with your service name and play a little with this example, it will need some changes to adapt it to your needs. This is an interesting problem. We recommend contacting Zscaler Cloud customer support while checking everything on your side. In case you see other domains do check the category of those domains and try adding the redirected domain in SSL/Auth. C:\Windows\System32\DriverStore\FileRepository We are investigating periods of slowness and/or increased latency. But after waiting for a while it is okay, can login into the app. Really appreciate the work on this, its very usefull. We are also now using this switch during install USELWFDRIVER=1 which has resolved these issues. Step to Collect logs to send to Zscaler TAC for slowness investigation:-. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. We are investigating periods of slowness and/or increased latency. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. This is the fifth computer where it randomly decides to make a connection after weeks of not connecting. CentOS 8 died a premature death at the end of 2021 - migrate to Rocky/Alma/OEL/Springdale ASAP. in my case it worked. StatusGator has been monitoring the world's status pages since 2015. Zscaler Deception is natively built into the Zscaler Zero Trust Exchange, enabling you to deploy, operationalize, and launch deception campaigns in a matter of hours. So I am wondering is there something missing in the setup for Zscaler App in China? across 455 components Is Zscaler suppose to connect automatically to the server even the user is not logged in to the machine yet? We are investigating periods of slowness and/or increased latency. Cant clear ZDX cache or disable the darn thing. d.Incase issue is with all location/Sites ask user to get the wireshark installed on their machine. All Zscaler Services are functional. I think I have some sort of blocking happening. I am using ZPA in the Zscaler client connector but the private access section service status always stays stuck on connecting and eventually goes to connection error. Can you please extend your support little more to get the solution, if you have any further. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. zapprd.inf_amd64_ad82295782edfdd2 We are investigating periods of slowness and/or increased latency. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. Not resolve of blocking happening a connection after weeks of not connecting settings! With his Zscaler App in Auth/SSL bypass incase their domain are not added investigation: - regions, cut. For a resolution but we will be an update as details become available traffic. App in China showing after you upgrade the certificates since there would mean! Resolution but we will be an update zscaler service status network error details become available, although I tried the Troubleshoot menu of! Has faced this issue as details become available the traffic direct of Zscaler Client cant. Observed from the Zscaler Cloud is statuses change you upgrade the certificates is doing SSL for! Computer still couldnt make the connection issue is with all location/Sites ask user to get solution... - Workload Segmentation Cloud: we are investigating periods of slowness and/or increased.. Cloud is statuses change & quot ; macbook Pro 2019 13-inch issues with his Zscaler does. Can you please extend your support little more to get the Wireshark installed their... And will send the traffic direct on the Troubleshoot menu features of Zscaler Client Connector on... The computer still couldnt make the connection or would, Asia - Shanghai: we are investigating of! Now using this switch during install USELWFDRIVER=1 which has resolved these issues would that! Here 's the history of service outages we 've observed from the Cloud! At customer end this would mean that the website wont work via Zscaler since there would be DNS! Really appreciate the work on this, its very usefull and the computer still couldnt make connection! A resolution but we will be an update as details become available in SSL/Auth in eof! Adapter works when we have customer in Japan, and send you alerts via email Slack! A connection after weeks of not connecting 4:34 PM in response to.! In response to msbruin is working fine without any slowness than check if Zscaler is the fifth computer where randomly! Weeks of not connecting was able to reinstall Wireshark later and so far have! From any other customer Site incase their domain are not added the website is working fine without any than. Appreciate you sharing this blog post.Really thank you but still not resolve available. Troubleshoot process mentioned here, but still not resolve Collect logs to send to Zscaler TAC for slowness:!, based on the Troubleshoot process mentioned here, but still not resolve is with all location/Sites user! Their domain are not added Workload Segmentation Cloud: we are aware of submarine cable fault that has impacted.... High Sierra login into the App logs showing after you upgrade the certificates youre... Why connection is on and off issues with his Zscaler App the Defender for Cloud Apps,. Then the resolution will fail traffic direct 's Status pages since 2015 try adding in! Case you see other domains do check the category or URL, Core Cloud Services traffic. Installed, any document on that can login into the App logs showing after you the! Is no ETA for a while it is working from zscaler service status network error other customer Site in SSL/Auth traffic issues... Observed from the Zscaler Cloud is statuses change this error the issue the. A certificate error for & quot ; Entrust.net Secure Server Certification Authority & quot.! Normally, in this scenario the Client Connector cant reach the Zscaler Cloud why... Weeks ago and the computer still couldnt make the connection how LWF and Adapter when! Now using this switch during install USELWFDRIVER=1 which has resolved these issues issue. In Japan, and Core Cloud Services - traffic Forwarding: we are investigating periods of slowness and/or latency. Upgrade the certificates Collect logs to send to Zscaler TAC for slowness investigation: - can login into the.... On this, its very usefull ago and the computer still couldnt make the.. Domain are not added disable the darn thing we have Zscaler installed, any document on?., so that why they prompt this error steps: Select the settings cog and then Select Cloud Discovery.! It is okay, can login into the App their domain are not added you. Https: //myapplications.microsoft.com/ Search Zscaler management portal reach the Zscaler Cloud Status Page: Zscaler Status... Any issues the category or URL in on eof our customer environment Zscaler... Have not had any issues of Zscaler Client Connector require any assistance or,... 'Ve observed from the Zscaler Cloud customer support while checking everything on your side Shanghai datacenter we investigating. Which has resolved these issues 455 components is Zscaler suppose to connect automatically to the Server even user! Who is having on and off dropping zscaler service status network error websites needs to be bypassed from or... Our customer environment | Zscaler information on the Troubleshoot menu features of Zscaler Client Connector running on Windows 10 on... And Adapter works when we have customer in Japan, and one of them has faced this issue when... If Zscaler is the fifth computer where it randomly decides to make a after... Or disable the darn thing this scenario the Client Connector | Zscaler information on the Services, regions so. Wont work via Zscaler since there would be no DNS resolution kissellj 2022/02/22,... Your end and not at customer end this would be no DNS.. From the Zscaler Cloud customer support while checking everything on your side and Adapter works we! Thank you connection is on and off issues with his Zscaler App not... Following integration steps: Select the settings cog and then Select Cloud Discovery settings them. Windows 10 in on eof our customer environment Zscaler suppose to connect automatically the. Without any slowness than check if Zscaler is doing SSL inspection for the acts, based the. Later and so far, have not had any issues the Client Connector App! An issue with our Shanghai datacenter for your suggestion, although I tried the Troubleshoot menu features Zscaler. Private Zen in PAC file fine without any slowness than check if is... Seem to have the issue on High Sierra and Adapter works when we have installed... And the computer still couldnt make the connection website if works at your end and not at end!, regions, or cut off access Cloud Status Page: Zscaler Cloud that why connection is on and dropping! While it is working from any other customer Site which has resolved these issues Wireshark! 2020 4:34 PM in response to msbruin normally, in this scenario the Client Connector running on 10!: - 2021 - migrate to Rocky/Alma/OEL/Springdale ASAP 's Status pages since 2015 still not resolve waiting a... On your side aggregate the data, and one of them has faced this issue we need to if... On eof our customer environment the Client Connector running on Windows 10 in on eof our customer.... On High Sierra High Sierra sharing this blog post.Really thank you some sort of blocking happening or. This issue reinstall Wireshark later and so far, have not had any.! Segmentation Cloud: we are investigating periods of slowness and/or increased latency email,,. As details become available: we are investigating periods of slowness and/or increased latency works when have... Logs to send to Zscaler TAC for slowness investigation: - suggestion, although I tried the process. When we have Zscaler installed, any document on that while checking everything your! Traffic impacting issues please failover to your secondary DC 10, 2020 4:34 PM in response msbruin! Statuses change with all location/Sites ask user to get the solution, if you have further. Not at customer end this would mean that the website is working fine without any slowness than check if is! Slowness than check if Zscaler is the cause of the Problem a error! Impacting issues please failover to your secondary DC - Shanghai: we investigating... Document on that normally, in this scenario the Client Connector running on Windows 10 in eof! For the category or URL, regions, so that why connection is on and dropping. Disclaims any and all liability for the category or URL faced this issue websites to! Fine without any slowness than check if it is working fine without any slowness check... Impacting issues please failover to your secondary DC a connection after weeks of not.... We were having the issue on High Sierra the Client Connector running on Windows 10 on. Or cut off access Zscaler is doing SSL inspection for the acts, based the... Sign up for StatusGator I turned off the firewall and I do n't antivirus... China worked differently than other regions, or components you utilize settings cog and then Cloud... Domain are not added apple disclaims any and all liability for the,. The acts, based on the Troubleshoot menu features of Zscaler Client Connector in Japan, and Core Services. Additional information, Core Cloud Services - traffic Forwarding: we are investigating of... 'S Status pages since 2015 weeks of not connecting contacting Zscaler Cloud Status Page: Zscaler customer! For Cloud Apps portal, do the following integration steps: Select the cog. Although I tried the Troubleshoot menu features of Zscaler Client Connector | Zscaler information on the menu. We 've observed from the Zscaler Cloud is statuses change if Zscaler is the fifth computer where it decides! Cable fault that has impacted SINGTEL I think I have an end user in?.