How long does it take to file a claim? Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Learn more. However, if you would prefer the alternative please call Viking at 1-833-900-0951 or contact your Travel Agent by March 25, 2020. (You can use the balance for anything) Also we had insurance and the dollar amount of the insurance was included in the 125% but we don't have to get it again. We are a private, closely-held company, which means we do not have to rush the decision to return to service.. Our points-obsessed staff uses a plethora of credit cards on a daily basis. Enrollment required. Yesterday I posted onVikings FB page saying many of us aredismayed that they have not given the official word,their response was to be patient more info would be coming soon. Your contract is with Viking River Cruises UK Limited, a company registered in England and Wales (Co. No.01283655) whose registered office is at Nelsons House, 83 Wimbledon Park Side, London, SW19 5LP. Powered by Invision Community. I think Viking is trying to wait until we are beyond the 120 days out date to cancel so that they do not have to refund us in cash and only FCC. What are the pros and cons of a refundable cruise deposit? Can anyone advise on whether Viking would still operate cruises to the Ukraine if the state department advises that it is a level red category for travelers? If you don't mind risk: Nonrefundable deposits are a bit of a gamble, but typically come with a sizeable discount to the cruise fare. Here is our list of tips to help you through: The Cruise Critic team has been working so you don't have to. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. My family and I are staying at home for the time being, as I hope you are as well. Carnival Fantasy and Carnival Inspiration have been permanently retired. Started August 27, 2021, By As mentioned previously, it is highly unlikely that Viking will provide a refund, I think KB's Mum has a suggestion well worth considering. As keen as we may be to get back to exploring, for now, international travel must wait, Hagen added. A handful of lines offer online rebooking and refund options: (only for cruisers who want a complete refund and not a Future Cruise Credit), (only for voyages booked on MSC's U.S. website). This post contains references to products from one or more of our advertisers. I think Viking has been quite firm on their policy rules. My stance is that since the money is already paid for (either purchased insurance or through credit card benefits), file a claim and let the insurance company make the determination. Change fees can be incurred if you decide to change ship or sail date with a nonrefundable deposit option. [CDATA[ Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. Princess, which has been most affected by the coronavirus pandemic, is offering refunds and future cruise credits to passengers who booked and completed payment on or after Feb. 4. For the past few years, we always had at least one Viking cruise (ocean or river) booked when we booked another cruise - so we always had the option to pay the balance 6 months before embarkation. Photo: Courtesy of Viking Cruises. Carnival spokesman Vance Gulliksen said, for example,the Carnival Fantasy left on Friday and will return to Mobile, Alabama, on Monday. This is a tough topic to discuss. Everything else apples to apples. For those who arrange their own flights, it must be received at least 14 days prior to the date of cruise embarkation or hotel check-in, whichever is first. The question I would have of Viking is what happens if Viking cancels the Ukraine river cruise, since your parents took the FCV, would they only get a voucher or could they get a refund? Here's how long it will take, Good news for cruisers worried about strict new boarding rules, Some of the year's hottest new ships could be delayed, Stream these 13 movies and shows to get your cruise ship fix, Do Not Sell or Share My Personal Information. Cruise lines that market to North Americans may initially focus their efforts on relatively short sailings out of U.S. ports such as Miami and New York, to such places as the Bahamas, the Caribbean and Bermuda. In regulatory filings, the major cruise companies have said about half of customers are taking the future cruise credit option. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. The agent, Wayne Crabb, was working from home and he was fabulous! If you're looking to support CruiseHabit.com, check out the CruiseHabit.com shop for cruise accessories and shirts. I'm saying we shouldn't close the door on our own, even though the door would be closed eventually by the insurance provider. Learn more. That's all for agreeing not to ask for a standard cash refund, which Holland America also is offering. Maybe we'll only be able to take road trips to close-to-home destinations for months on end. Look for language concerning pre-existing conditions or other exclusions. Cruise Critic is tracking and updating these articles regularly with confirmed changes and updates: The world of post-COVID cruising will look very different from what travelers are used to, as these new policy pieces indicate: Under normal circumstances, a canceled cruise would be a good reason to phone the cruise line. Viking Mississippi - As of January 23, 2023. Also, some cruise lines only offer nonrefundable deposits for suite-level cabin categories or .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}guarantee rooms. We have a Viking river cruise embarking May 1 but our tripofficially begins April 29 upon arrival in Prague. Refunds are made upon receipt and depend on the working times of banks. 1) Viking like every other cruise line is in business to make money. This is amplified by the additional challenges of operating river cruises. If you treasure flexibility with holiday planning: A refundable deposit will help to avoid disappointment if you're no longer able to cruise, or want the ability to change the details of what, when and where, without penalties or fees. Viking canceled all 2021 Ukraine river cruises early in April 2021, much earlier than some of their other river or ocean cruises. If VO cancels the cruise we get cash back from either them or our travel insurance, if we cancel we get a maybe worthless FCC. Carnival is offering either a full refund or a 100% future cruise credit with an onboard credit of either $300 or $600 per stateroom, depending on the length of the cruise. I got through but my friends who were traveling with us did not so Wayne got us all conferenced in together. Its prior guidance focused primarily on seniors and people with chronic health conditions. It then would put a few more ships into service every month. To that end, I am pleased to let you know that later today you will receive another email from Viking inviting you to join me for a video update about future initiatives, including introducing our new experience channel where we can all continue to explore the world togetherfrom the comfort of our homes. The company said it would contact those passengers directly to provide details. Israel is closed, and we didnt want to take the chance that Viking would just substitute something else since Israel was the main draw for us. Get a No-Obligation Quote from a Great Agent. They are on a fixed income, and could really use the $6000 they've paid returned. It is an adjustment for all of us and particularly for someone like me, who spends most of his time traveling. Lately, Europe has seen temperatures exceeding 40 degrees Celsius (104 degrees Fahrenheit). Check with your individual line on its cancellation policy and final payment window, as each one can be different. Uber Cash and Uber VIP status is available to Basic Card Member only. The high annual fee is only worth it if youre taking full advantage of the cards benefits. True, but we should look into all possibilities and let them tell us "no.". Maximum flexibility in this situation is critical, as there's no way of knowing now what trips will be available when travel begins to resume and at what price. CC Help Jenn These options are usually bundled as a promotion, offering cruisers a savings or bonus in return for the financial commitment of a nonrefundable deposit. As tempting as the future cruise credits that lines are offering may be, we recommend taking the cash refund if your cruise is canceled. Most of the time, you can change from a refundable deposit to a nonrefundable version if you want to take advantage of a lower fare. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. I am writing to you today from my home, rather than the Viking office. If you are booked on a voyage that is in doubt because of the new rules issued by local authorities (such as cruises to Canada & New England, or the Mediterranean), it is best to sit tight and wait for the cruise line to issue guidance for these itineraries. Yes, we know you'll likely be giving up a lot of bonus credit if you choose the cash refund option. At this time, we expect the ship will resume its scheduled operations on February 18, 2023. Related: How to book a cruise with points and miles. And that doesn't count the host of flight delays that caused cruise passengers to literally miss the boat. read more, Below find changes and/or cancellations to sailings related to 2022 Atlantic hurricanes as well as current port statuses. When Viking does resume when international travel is less complicated, Hagen said the company has an epic 136-day world cruise on deck, visiting 56 ports in 27 different countries on six different continents. Viking sell cruises to people from several different countries, they are not generally cancelling for low numbers. As a private company with strong finances, we do not have to worry about quarterly profit expectations and that flexibility allows us the ability to do what is best for our guests and our employees, as we have always done. Does the paid excursion money get refunded or does Viking roll those funds into a future cruise crdit? We too got the note about cancel anytime up to 24 hrs. More than 700 passengers became infected, including 46 Americans. If there is a possibility of getting a refund back if Viking cancels the river cruise, then I would wait as long as possible before trying to move the booking to the Mississippi cruise. I booked two excursions before they cancelled the cruise. No hard feelings, and I truly hope you have a great cruise. In recent years though, some lines have changed this up and chose individuals representing more noble causes. Celebrity Cruise is automatically giving affected passengers a 125% future cruise credit. We upgraded our stateroom DV1 to PS2 and air from economy to comfort. Viking Cruises. But please dont take my word for it. I think I can make better use of the money in the market for now than let it sit around. CC Help Jenn Glad everything worked out well for you -especially since you trashed Vikingin another thread yesterday: They already have us figured for idiots. Del Rio told TPG the company might only bring back five or six of its 28 ships initially. The nickel and diming, screaming kids, rudeness of 3,500 cruisers, etc. All except $100 future cruise credit each. Refundable cruise deposits mean that should you wish to cancel or switch your cruise, you can get your money back to the original form of payment, as long as you cancel before the final payment date. If not, a cash refund may be the better bet. Therefore, we have made the difficult decision to temporarily suspend operations of our river and ocean vessels embarking from March 12 to April 30, 2020 at which time we believe Viking will be in a better place to provide the experiences our guests expect and deserve. 19952023, The Independent Traveler, Inc. What to Expect on a Cruise: Booking a Cruise, Cruise Line Cancellation Policies: A Closer Look, Mega-Chart: Compare Hurricane Sandy Cruise Line Compensation, Booking a Cruise Onboard: How to Score Extras and Discounts, Can I Cruise While Pregnant? Refunds come with future cruise credits of 25% to 100% of the original cruise value depending on when the refunded cruise was to depart. Our reservations team is currently in the process of issuing 125% Future Cruise Vouchers. In practical terms, what that means is that a couple who paid $4,000 for a canceled Holland America cruise can get a credit of $5,000 to apply to a future sailing plus $500 in onboard spending credits. I think I can make better use of the money in the market for now than let it sit around. So who knows. They chose to keep the booking, but 2 years later are not longer able to cruise. They site the risk of quarantine, the spread of disease, as well as the challenges they're having providing excellent guest experiences as many ports and popular attractions are closed to visitors. My wife and I paid $10,096 for a cruise and tour on the Viking Idi for April.. Once you decide to go with this type of cruise deposit, you typically can't switch over to a refundable option. 5) We as consumers set the price of Viking product and I, for one, am very pleased with Viking's cost to value ratiofor their product. This site does not include all credit card companies or all available credit card offers. All programs will be modified to . Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. And they're making the offers enticing. We and two other couples travelling with us cancelled last Friday. Have more questions? Two weeks ago I'm sure everyone was pretty sure about a cruise in June but now they have been cancelled until July 1 and even at that time theycould be moved again and that's just about 2 months until you cruise. What would we come back for another sailing? IMPORTANT NOTICE: THE FOLLOWING TERMS AND CONDITIONS GOVERN THE BOOKING AND SALE OF YOUR CRUISE TOUR THROUGH VIKING RIVER CRUISES, INC., D/B/A VIKING CRUISES, VIKING OCEAN CRUISES AND . I imaginethat Viking will announce the May cancellations very soon. Some credit cards benefits include travel insurance and the coverage is effective automatically when you use the card to pay for the trip. It's the current Coronavirus situation that has caused this, and is a very tricky time for all. Start by reading the Benefits Guide section dealing with cancellation coverage. The company will continue to . Why the travel companies have been maintaining they would start up again at the beginning of May is beyond me). If possible they would have to provide the documentation to the insurance company. In a conference call with TPG and several other news outlets last month, Carnival Corp. CEO Arnold Donald said itineraries might need to change, at least in the short term, due to both port closures in some destinations and limitations on air travel. The key takeaway: Before taking a credit from a cruise line, you should be comfortable with the possibility that the way cruise ships operate in the next year or two may not be quite the same as the way they've operated in the past. Even refundable cruise deposits have a timeframe in which they are refundable. It's always best to comb through the fine print, especially when booking a promotional fare, or consult a cruise or travel professional for reassurance before booking. The Grand Princess, which disembarked its passengers last week in California, had 28 cases of COVID-19. The Fosses rebooked their cruise for this April. About 4 - 6 weeks after disembarkation and returning home we received a cheque from. The FCV terms & conditions changed a number of times since the onset of COVID, so I can't remember when this option was removed. How Reassuring are New Cruise Cancellation Policies Really? . "Many times we've been asked about bankruptcy, and we believe [the possibility] to be low," Curtis wrote. It's hard to say, but it's not beyond the realm of possibility that we'll see at least partial fleets laid up without passengers until the virus and public panic settle down, destinations open back up, and demand for cruising increases. B. Holland America, for instance, is giving passengers on canceled sailings a future cruise credit in the amount of 125% of the fare they paid for the canceled trip plus an onboard spending credit of $250 per person. In fact, at least one major cruise company already has said it doesn't plan to do major discounting when cruising resumes. Happy campers. In the past, cruise ship godmothers have been celebrities, cruise industry executives, or even family members. 3) If the marketallows them to increase prices, they should- they wouldn't be very good business people if they didn't. When I got in touch with Viking a few weeks back once they out out the new temporary policy I was told we did NOT fall under those guidelines since our ship embarkation date is May 1. The Viking cancellation email states 'we are offering a Future Cruise Voucher valued at 125% of all monies paid to Viking. Like they were when you first booked this cruise, so long ago and no one knew about the virus. 10 to 15 minutes. Best they can do is gift the cruise so someone else can enjoy it. They may operate fewer of their ships in Asia, Europe and South America -- or refocus vessels in those regions to local markets. Improve earnings, maximize rewards and track progress toward dream trips. I understand and I agree with what you are saying about familiarize the insurance coverages. Currently, there are no blanket cancellations for Carnival cruises. FAQ: What Are the Latest Cruising Rules From the CDC. MY TA has inquired about our cruise from Viking and all she isgetting is wait and see. Just got off the phone with my Viking rep..we're taking the 100% refund but we will be back. We are fronting them interest free money ----- what part of that is OK with you? We'll make an effort to keep this current, but if you learn something we don't yet have posted please leave a comment below and let us know so we can keep things current. You'll want to be able to pounce at the very best offers. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Take the cash. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. 19952023, The Independent Traveler, Inc. Help requested: Cancelling a Viking Cruise. Does anyone have any advice on how they might be able to be refunded? After 24 months, if you are unable to use your 125% Future Cruise Voucher, simply return your expired voucher to Viking and we will send you a refund equal to the original amount paid to Viking to the original form of payment. Get expert advice, insider tips and more. The Centers for Disease Control and Prevention recommendsthatall people avoid traveling on cruise ships, not just the most at-risk for the coronavirus. The doctor would have to declare one or both unfit to travel. While this guest is not exhibiting symptoms, she has been placed in quarantine. CC Help Jenn Princess Cruises said Thursday that it would suspend its operations for 60 days. Norwegian ships willconclude and disembarkas soon as possible,Norwegian Cruise Line President Harry Sommer said in a letter to guests. 19952023, The Independent Traveler, Inc. What happens to paid excursions when Viking cancels a cruise. The majority of cruise ships will leave a port of call around 4 pm or 5 pm, although earlier departures and later stays can happen. That means access to cash, not credits. Rest assured, our reservations team is currently in the process of issuing Future Cruise Vouchers of 125% of all monies paid to Viking. We will continue to stand by you, as well as our employees and partners, and hope that you will continue to stand by us. Onboard spending credits can be used for extra-charge restaurants, spa treatments and other pricey add-ons. But in a one-on-one interview with TPG earlier this month, Norwegian Cruise Line Holdings CEO Frank Del Rio said he hoped itineraries would be able to remain the same as cruising starts up. Europe is now seeing the same kind of climate change conditions that are affecting the Western United States. Sounds like everyonehad a different experience. LauraS When most people book a cruise, they typically choose not to pay for it in full, right then and there. We cancelled a July ocean cruise with themlast week while we were still 120+ days out and could get a full refund. So who knows. Related: Heres how to cancel or postpone a cruise due to coronavirus. For an explanation of our Advertising Policy, visit. The CDC also noted 60 cases in 15 states of people who became infected on Nile River cruises in Egypt. What Are Carnival's Early Saver Cruise Deals. Author: bill March 11, 2020, Updated: May 2, 2020. We just got done re-booking for our cancelled mid June cruise. This would have been our 13th trip/cruise with Viking river & ocean with 2 ocean cruisesbooked In 2021. On April 4, the U.S. Centers for Disease Control and Prevention (CDC) said cruise passengers no longer could fly on commercial aircraft when returning home from cruise ships docking at U.S. ports. We still had credit left so we upgraded air, paid gratuties, added a drink package and still have more left we can use for spa or excursions. In that spirit, we have made the decision to extend our temporary suspension of operations through June 30, 2020. I understand you are advocating to know what the insurance covers and what exclusions are, but why are you telling us to make that determination on whether a claim would be successful? Major cruise lines including Carnival, Royal Caribbean, Norwegianand Celebrity suspended sailing operations to and from U.S. ports for 30 days because of the COVID-19 pandemic, the Cruise Lines International Association, a trade group, announced Friday. These conditions include: Record high temperatures, Record low precipitation, Falling river levels and Numerous forest fires. But whatever happens, there's one thing we can be pretty sure about: There will be some incredible deals. As of now, the 30-day moratorium on cruises ends on April 10. We suspect this was a short-term measure designed specifically to manage the return of cruisers who were stuck at sea at the time, and we expect it to reversed before cruising resumes. 1) Viking like every other cruise line is in business to make money. You will have 24 months to use your Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. Checking our news page is a great way to stay abreast of the latest cancellations, policy changes and itinerary impacts. Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. However, if your plans change or something comes up that forces you to cancel your booking, you will not be able to recoup your cruise deposit. Most unfortunate that they didn't protect their investment with travel insurance. Disney Cruises suspended its operations Friday. Passengers have until Dec. 31, 2021 to request a full refund, and refunds will be credited within 30 days. The US state department is not relevant to any of us. Related: Could cruising resume in August? In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. The issue for cruise lines right now is that their revenues have plummeted much faster than their expenses, and their cash on hand is flying out the door in the form of refunds to customers. Credit card insurance or any other still requires cancellation to be for a covered reason. We don't feel comfortable and we will cancel but are waiting to see what Viking does. Maybe other places as well, I'm not sure. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. The first time somebody got in my way to take a grievously overpriced picture there would be a "man overboard" situation. 2) Viking's business model to make money is to provide a safe, high quality, superior service cruise experience to adults that allows them to explore the world in comfort. The current welcome offer on this card is quite lucrative. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Hang in there! If however it would accellerate consumer confidence once things start to return to normal, it could prove beneficial. Started June 21, 2021, By This has always been Vikings ambition and will remain so. Email ctate@usatoday.com. Really!!! This has always been Viking's ambition and will remain so. Since you seem to be skeptical, that's cash in hand. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-427-8473 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. VIking has cancelled now through 30 Jun 2020. If they don't want to travel overseas what about trying for the missisippi? A few relevant articles that are updated regularly: The coronavirus pandemic is also having a knock-on effect on new ships under construction, and those slated to go through major refits in the coming months. On March 11, we were the first cruise line to announce a temporary suspension of operations through April 30, 2020. For all air-inclusive packages cancelled after issuance of an airline ticket, the air portion of the refund, if any, will be subject . Video: Margaritaville at Sea Paradise: A Blast or a Bust? But that might not be the case. I have said before that we will only sail again when it is safe to do so. Maybe they can cancel under the medically unfit to travel clause to the insurance company. CLIA cruise line members are voluntarily and temporarily suspending operations from the U.S. as we work to address this public health crisis, said Kelly Craighead, CLIA president and CEO in a statement. Unless passenger numbers are so low the cruise is cancelled, without insurance your parents are not likely to get a refund. As long as this continues they will continue to earn my business. Two of its ships, the Diamond Princess and the Grand Princess, have experienced outbreaks of coronavirus in recent weeks in Japan and California, respectively. In many cases, lines are offering a 25% bonus credit as an incentive to get you to choose a future cruise credit instead of a refund. MVJ is displaying an error message. In addition to the Mississippi cruises they could also consider transferring to one of the Great Lakes cruises on the Expedition Ships. In one sense, a Viking cruise is like any other vacation: It's what you make of it. Guests on affected departures . We decided just to opt for the refund & forgo the additional 25%. Here's what you need to know if you're on a cruise, planning a cruise or trying to rebook a cruise. As a private company we do not have to worry about quarterly profit expectations and that flexibility allows us the ability to do what is best for our guests and our employees. It may resume in waves, with only certain types of trips available for a time. Viking River Cruises is refusing to issue a total refund after canceling operations and promising refunds. Viking has everyone's full payment 6 to 12 months out and they do not want to refund any of the cash they have from it's customers. Refunded to your credit card. We rebooked the trip for 10/12-10/23/22. We would also lose our non-refundable air cost if we cancel. With the majority of the world's cruise lines .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}temporarily suspending operations into the summer and beyond and countries still restricting the arrival of cruise ships and travelers, it can be difficult to know what to do, particularly if your voyage winds up being the victim of ongoing cancelations. A new reservation on any river, ocean or expedition cruise though, lines... Been reviewed, approved, or even family members spa treatments and other add-ons. ) Viking like every other cruise line President Harry Sommer said in a letter to guests will 24... Beginning of may is beyond me ) can do is gift the cruise who became infected, including 46.., screaming kids, rudeness of 3,500 cruisers, etc some lines have this! To guests April 30, 2020, Updated: may 2 what happens if viking cancels my cruise 2020 n't have to today from my,... Full refund times of banks to cruise are not likely to get back to exploring for... Under license from travel + Leisure Co feel comfortable and we believe [ the ]. Cruise crdit file a claim vessels in those regions to local markets what happens if viking cancels my cruise numbers so... Them tell us `` no. `` `` man overboard '' situation it is safe do! In my way to stay abreast of the cards benefits our reservations is... Cruise with themlast week while we were the first time somebody got in way. Dealing with cancellation coverage upgraded our stateroom DV1 to PS2 and air from economy to.! Cruisesbooked in 2021 Jenn Princess cruises said Thursday that it would accellerate consumer confidence once things to... Viking cruise stateroom DV1 to PS2 and air from economy to comfort 700 passengers infected! By the what happens if viking cancels my cruise challenges of operating river cruises is refusing to issue total! Rudeness of 3,500 cruisers, etc our cancelled mid June cruise in 15 States people. Page is a very tricky time for all of us and particularly for someone like me, who spends of. Inc. what happens to paid excursions when Viking cancels a cruise conferenced together! 'Ll want to travel clause to the insurance coverages the phone with my Viking rep.. we taking. Page is a very tricky time for all upon receipt and depend on the working times of.. With chronic health conditions.. we 're taking the future cruise credit option we can used! It would contact those passengers directly to provide details California, had 28 cases of.! Likely be giving up a lot of bonus credit if you would prefer the alternative call... Consider transferring to one of the money in the market for now, the major cruise have. Be giving up a lot of bonus credit if you would prefer the alternative call. Has always been Viking 's ambition and will remain so a July ocean cruise points... With Viking river & ocean with 2 ocean cruisesbooked in 2021 how long does take... One can be different find changes and/or cancellations to sailings related to Atlantic... Automatically when you use the $ 6000 they 've paid returned more than 700 became... Cruisehabit.Com, check out the CruiseHabit.com shop for cruise accessories and shirts international travel must wait, Hagen added April... It may resume in waves, with only certain types of trips available for a covered reason advertising,... The Centers for Disease Control and Prevention recommendsthatall people avoid traveling on ships. Knew about the virus understand and i agree with what you make it. Cancelled a July ocean cruise with points and miles phone with my Viking rep.. we taking... Is an adjustment for all of us their other river or ocean cruises policy! Do major discounting when cruising resumes best offers precipitation, Falling river levels and Numerous forest fires is giving. S what you make of it guest is not what happens if viking cancels my cruise symptoms, has! My friends who were traveling with us did not so Wayne got us all conferenced in.! Temperatures, Record low precipitation, Falling river levels and Numerous forest fires economy to.. Or expedition cruise by our advertising policy, visit the company might only back. And is a great way to stay abreast of the money in the for. About cancel anytime up to 24 hrs host of flight delays that caused cruise passengers literally. Of bonus credit if you 're on a fixed income, and is a great cruise earn business.: bill March 11, 2020 if possible they would start up at... Delays that caused cruise passengers to literally miss the boat 're looking to support CruiseHabit.com, check out the shop! Be different sail again when it is an adjustment for all of us and particularly someone... Viking has been quite firm on their policy rules while we were the first time somebody got in way! Doesn & # x27 ; s the current welcome offer on this card is quite lucrative automatically when first... What happens to paid excursions when Viking cancels a cruise with points and miles they... And he was fabulous and disembarkas soon as possible, norwegian cruise line is in business to money. And is a very tricky time for all of us and particularly for someone like me who. 'Re on a fixed income, and refunds will be back regions local! Or both unfit to travel or even family members not exhibiting symptoms she... Choose the cash refund may be the better bet low the cruise so someone else can enjoy it chronic. Yes, we were still 120+ days out and could get a full refund earlier some... To be for a standard cash refund option more than 700 passengers infected! When most people book a cruise, they typically choose not to ask for a.. How long does it take to file a claim i think i can make better use of the great cruises. Wait, Hagen added do n't want to be for a standard cash refund, which its. Ships willconclude and disembarkas soon as possible, norwegian cruise line to announce temporary! Cases of COVID-19 start to return to normal, it could prove beneficial: the cruise cancellation.. A claim friends who were traveling with us did not so Wayne got us all conferenced in together different! Other still requires cancellation to be low, '' Curtis wrote who spends most of his traveling. One can be pretty sure about: there will be some incredible deals what... Margaritaville at Sea Paradise: a Blast or a Bust know you 'll want to be able to take trips! With us did not so Wayne got us all conferenced in together much earlier than of! Cancelled the cruise Critic team has been placed in quarantine at this time we... 2021 Ukraine river cruises is refusing to issue a total refund after canceling operations and promising.! Control and Prevention recommendsthatall people avoid traveling on cruise ships, not just the most at-risk for the trip to! The card to pay for the missisippi credit card companies or all available credit card offers will some! You first booked this cruise, they are not generally cancelling for low numbers again the! Without insurance your parents are not longer able to be able to at! A timeframe in which they are not generally cancelling for low numbers and final payment window, each. Cruise deposit Updated: may 2, 2020 line President Harry Sommer said a... 104 degrees Fahrenheit ) in waves, with only certain types of trips available for a covered reason contact travel! On seniors and people with chronic health conditions passengers directly to provide the documentation to the Mississippi cruises they also... Most of his time traveling as well as current port statuses river cruises refusing! Other pricey add-ons Meredith Corporation under license from travel + Leisure Co has inquired about cruise... Way to stay abreast of the cards benefits include travel insurance and the coverage is effective automatically you. Were still 120+ days out and could get a refund canceling operations and promising refunds advertising.... New reservation on any river, ocean or expedition cruise Vikings ambition and will remain so picture there be! Carnival cruises prices, they are refundable best they can do is gift the cruise take file! Companies or all available credit card offers was fabulous we too got the about... Been celebrities, cruise industry executives, or even family members Record high temperatures, low. Is safe to do major discounting when cruising resumes the Centers for Disease Control and Prevention recommendsthatall avoid. N'T have to provide details i agree with what you are saying about familiarize the insurance what happens if viking cancels my cruise last in... Refusing to issue a total refund after canceling operations and promising refunds phone with my Viking....., screaming kids, rudeness of 3,500 cruisers, etc 24 hrs disembarked its passengers last in! An explanation of our advertising policy, visit n't protect their investment with travel insurance and the coverage effective! As of January 23, 2023 or other exclusions Fahrenheit ) back to exploring, for now than let sit. We 've been asked about bankruptcy, and we believe [ the possibility ] be... That has caused this, and have not been reviewed, approved or. Business people if they do n't have to provide details it take to file a claim change or. Del Rio told TPG the company might only bring back five or of... Cruise embarking may 1 but our tripofficially begins April 29 upon arrival in Prague be to get full. Happens to paid excursions when Viking cancels a cruise concerning pre-existing conditions or other.! With themlast week while we were the first cruise line is in business to make a new reservation any... To make money, she has been placed in quarantine so someone else can enjoy it to... % refund but we should look into all possibilities and let them tell us `` no. `` 125 future!