No wiring and no drilling; Connectivity: Bluetooth, WiFi (Ultraloq Bridge is required) Identification Mode: Fingerprint, Code, and Bluetooth; Fingerprint Sensor: 360 Live Capacitive Sensor / Max of 120 fingerprints . But if the 'fingerprint reader not working' issue comes after a Windows update, you can click View update history. Works with Alexa and Google Assistant for voice control and even IFTTT. A few quick fixes you can follow first, make sure that the model number is correct and there are no typos. Open the U-tec App, and select the lock you want to update. For this reason, they have ensured that the Ultraloq U-Bolt Pro is secure, reliable, and easy to use. Please use 4 high-quality alkaline AA batteries for replacement when the battery is dead. There was an error signing up for restock notifications. Thank to Bluetooth 4.0's ultra low power consumption technology, Ultraloq U-Bolt Pro can be powered by four AA batteries with more than one year of battery life through regular use. I do not use the auto unlock feature but suspect that would be a good solution for people that have frequent wet fingers. No matter you want to replace your old hotel lock with new RFID hotel locks or want to buy RFID hotel locks for your new hotel, ACSLocks can always provide the most suitable solution. Leave your problems and we will reply to you soon! We are glad to be here to help you. Many factors can cause a fingerprint door lock not to work, and its essential to try and isolate which one it is before making any changes. - Fingerprint is reliable the majority of the time on 1st attempt
Its also possible to use it with Alexa and Google Home devices. Beyond those two issues, the lock is great! Hi, I also have this problem. While scanning your finger, you shouldn't tap too quickly or move your finger around. Bluetooth, WiFi (2.4GHz, WiFi 802.11 b/g . Air; Compare all smart locks Accessories. Turn on Bluetooth on your smartphone, stay near the lock and search for the lock in the App. Please scan this QR code to watch the easy step by step installation video before attempting to install Ultraloq U-Bolt Pro. Enable 1 put of 10 times is it successful. No bridge, it has WiFi built in. I have a strong WiFi network near the lock, so it should have no problem with connectivity. Note: Lithium batteries may have a longer life, but when they begin to fail, they fail quickly. Add random digits to protect your passcode from prying eyes even with glove. Remove. I did find out a while back that the IFTTT triggers support filter code (an advanced IFTTT feature). Other Recommended Articles About Home Smart Lock, https://www.acslocks.com/wp-content/uploads/2023/02/What-Is-a-Deadbolt-Lock-and-What-Types-of-Deadbolt-Locks.jpg, https://www.acslocks.com/wp-content/uploads/2021/12/1640937985-ShineACS-Locks4.png. I hope this troubleshooting guide has helped solve any issues you may be experiencing with your Ultraloq intelligent Pro u-bolt lock. I have a strong WiFi network near the lock, so it should have no problem with connectivity. It's well-built, comes with all the necessary features right out of the box, and works really well in our experience. Another fix is you should try to power cycle the lock by taking out the batteries and plugging them back in. Price comparison from over 24,000 stores worldwide. Check our TTlock smart door locks with a mobile app and mortise lockset. Many factors can cause a fingerprint door lock not to work, and it's essential to try and isolate which one it is before making any changes. Add or delete users any time you want. Have tried everything I can think of Reset/Battery Reset but nothing seems to get me out of trouble. Step 2. Make sure that your finger is clean so that the sensor can easily detect your prints. Also, keep in mind that during the installation process, youre not supposed to insert the mechanical key into the lock. With new batteries, the keypad works but in the app, it says Depleted. I removed batteries and tried other new batteries - same messages. Next thing you have to make sure that you have given the mobile app adequate permissions. We make it simple to purchase your Ultraloq smart lock with professional installation. Limited by date and hour. Its compatible with most smartphones and tablets, including but not limited to iOS and Android phones/tablets. If U-Bolt Pro is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Here is a list of some common issues and how you can fix them. The U-Bolt is priced at $179 and the fingerprint-reader-equipped U-Bolt Pro costs $249. It also works with If This Then That (IFTTT), a multi-platform service that allows you to create advanced programs. Did someone else try using their fingers before yours? So far, it is a vast improvement. 3. Important Note Make sure the lock is in Factory Default Mode. issues with getting the fingerprint to work, 7 Common Ezviz Camera Problems Troubleshooting, 12 Fixes For Fix Alexa TuneIn Not Working. My model is ul3 bt. U-tec and Ultraloq brands and products are trademarked and protected under law in the United States. This is the most common model of Ultraloq U bolt, which can be used to mount an intelligent device in both horizontal and vertical fashion. By using your Ultraloq, you agree to be bound by the U-tec Privacy Policy. Figure print works but then when I go to turn the handle it doesnt open the door but it says the door is unlocked. Please keep Bolt unlocked and press "0" button for 3 seconds until LED turns green and "0" button blinks. Shows you authorized or denied access, Bluetooth connectivity status, battery status etc.Ultraloq Button If the keypad still isnt working, move on to step two. Make sure this fits by entering your model number. If this does not work, try restarting both devices (your phone and the lock) before trying again. For $199 it's a true steal as compared to some of the competing products on the market. U-Bolt Pro fingerprint sensor has self-study function which the verification rate will be improved after multiple success. Lock itself, continued to work, but home automation needs to be reliable, or you will have complaints! App is almost useless. You can also try turning off both the phone and lock for 10 seconds and then turning them back on again before trying to connect them. Pull the front panel from the bottom first then rotate from the top to open it. The most common error you might face while setting up most smart locks is the deadbolt jamming up. Let you truly say goodbye to keys with ULTRALOQ 360 Live Fingerprint ID powered by AI -self learning fingerprint algorithm. But if the fingerprint is still not scanning, then you should try power cycling your lock and reset it to factory default to remove any minor bugs that you might be facing. So, you need to make sure that the input from the keypad is going across without any errors. Gatoff September 11, 2022, 6:29pm 10. Without ability to link can't access mandatory field . - Fingerprint is reliable the majority of the time on 1st attempt
The Ultraloq U-Bolt Pro offers broad smart home compatibility, working seamlessly with both Google Assistant and Alexa. Cuts, burns, and other injuries may prevent Ultraloqs ability to recognize your prints properly if theyre too deep or otherwise abnormal. Anyone else have experience integrating U-Tec locks into their home automation set ups? Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time. Now after about three weeks, neither up or down work outside, (although the latch when pulling up goes about 85% into the door) and inside its working when pulled up only. Make sure your doorknob is fastened tightly and not crooked in any way. Check if there are any loose screws on the inside or outside of the lock; if any visible screws or bolts are missing from either side of your unit, consult with an expert who can make repairs before attempting continued operation. 2019 U-tec Group Inc. Click the green button to print the entire article.To print the original version of the document - click the blue one. Install and test the lock with the door open to avoid being locked out. 4 . By using u-tec.com, you accept our use of cookies. The site uses cookies to provide you with a great user experience. U-Bolt Pro is a Bluetooth enabled smart lock. U-Bolt Pro supports maximum 1000 logs. This amount is even ideal for very large families. It would be nice if you could read the state though, so you can tell if the door is open or not. Several options to unlock, but not all work great. Assign a one time access for a single entry into your home. The first one I purchase after 1 month is not working properly. Recently though the fingerprint reader is not responding at all. Dont know what the fix is. The lock alone garnered at least 3 stars from me. With Ultraloq Bridge or built-in WiFi, you can access, manage . This is caused primarily due to errors in the installation process by the customer. When recently installating and then setting up my replacement U-Bolt WiFi Pro, I had about the worst experience possible with the software (the smartphone app). The fingerprint reader works well normally but struggles when your fingers are wet. Press J to jump to the feed. Grant access for family, guests and people you trust.1. 2) The app takes a really long time to connect to the lock. Have tried everything I can think of Reset/Battery Reset but nothing seems to get me out of trouble. Please scan multiple fingerprint angles when you register your fingerprint. Check if it unlocks now (for battery-operated locks). Only works ~20% of the time at best. It does nothing when anyone places a fingerprint on the fingerprint scanner. Support; Community; Store; My Account; Call 1-844-HEY-UTEC; Contact Us If you don't have a smartphone or don't want to use the App, you can use the programming instructions below. Check if there is an error code in your App by going to Settings > U-Bolt Pro > Reset Device Information and then unlocking/unlocking your device using pin code 0000 (four zeroes). What are the most common models of Ultraloq U-Bolt Pro? Need Help? Same issues as Bunn. Admin can always unlock via fingerprint, code or App. Going with the original battery is not always the best choice. Just like every other smart device on the market, Ultraloq units can also run into problems with the router connection. Please try again. ULTRALOQ Bridge works as Bluetooth to WiFi converter between your lock and router for lower power consumption. Anti-peep Keypad It comes with a mechanical key, a 360-degree live fingerprint ID, an anti-peep keypad and auto-unlock . Make sure you have a working 4 AA alkaline battery inserted into the lock. For example, its possible to assign different codes for unlocking doors based on the time of dayyou might give yourself special access during certain hours while restricting others from entering or leaving at those times (like keeping an extra set of keys in storage). Low battery notication via smartphone app. August Wi-Fi Smart Lock (4th Generation) (Opens in a new window) $189.00 (List Price $229.99) Ultraloq U-Bolt Pro 6-in-1 Lock With Fingerprint Scanner . Note: Restart the lock, don't reset the lock. Any automation questions/discussions are welcome! Narpult Smart . or without phone. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. No idea why they came up with this. Much faster response to app/IFTTT than old version. The Schlage locks app connectivity is LIGHT YEARS better. Emtek Lock Troubleshooting: Detailed Step by Step Guidance, Schlage BE365 Troubleshooting: Detail Troubleshooting Guide, Ultraloq U-Bolt Pro Installation and User Manual, Ultraloq U-Bolt Pro WiFi Installation and User Manual, Ultraloq U-Bolt Pro Z-Wave Installation and User Manual, Schlage Keypad Lock Troubleshooting: Step by Step Guide, Kwikset Smart Lock Not Working? Turn on Bluetooth on your smartphone, stay near the lock (within 10 feet / 3 meters) and search the lock in the App.Step 4 You will receive a smartphone I have placed new batteries in the device and have tried resetting it. For Fingerprint Reader, use a clean, lint-free cloth to wipe off any dirt or debris. Step 3. DON'T WANT TO USE THE APP? users any time you want. Please contact customer support before returning the product to the store. Look for our in-depth, hands-on review in the coming weeks. So, consider your options and try switching brands. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:===============6-in-1 Keyless Entry Smart Lock: Fingerprint + Anti-peep Keypad + Smartphone + Auto Unlock + Shake to Open + Mechanical KeyAnti-peep Keypad: You can type in any number of random digits, and can still gain access as long as the 1 correct password is embedded in the longer set of numbersAuto lock / unlock: Locks automatically as you leave and unlocks when you arriveShare the Access to Your Home: Grant access to your family, guests or service people via a code or an eKey for permanent access, specific dates or periods of timeSecurity: Dual Data Encryption make it impossible to unlock your door without your permission Near, far or with your smart home devices. The Ultraloq U-Bolt Pro WiFi Smart Deadbolt we reviewed has the following features and specifications: Model. www.u-tec.com/lock/U-bolt_pro/guide. You can send a lock/unlock command (OK). Best Prices Today: U-Tec UltraLoq U-Bolt Pro. Has anyone found a way to recess the door sensor into the door frame? Please reset the lock to Factory Default Mode to delete Admin and all Users. Lever. Ultraloq online support center: https://support.u-tec.com/hc/en-us. By using u-tec.com, you accept our use of cookies. You can also try cycling through different brands while trying to find a compatible fit. Confirm that your lock is connected to WiFi and that you have internet access. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:=====6-in-1 Keyless Entry Smart Lock: Fingerprint + . Measure to confirm that the backset is either 23/a" or 23/).' (60 mm or 70 mm). Or you can also view the webiste directly. This model has Wi-Fi built in, so it doesn't require a plug-in Bluetooth bridge . If youre still having trouble with your Ultraloq U-Bolt Pro, try checking these things: If the lock will not auto-lock after the door is closed, please check whether you have the following troubleshooting steps. For technical documents and more I have the Pro WIFI unit - installed in May, 2022. I use the auto-lock function and it works as advertised. The Ultraloq U-Bolt Pro WiFi Smart Lock arrived in an attractive 4 1/2 inches wide by 10 inches tall by 4 3/8 inches thick retail box. You can contact them by calling on their toll-free number: 1-844-HEY-UTEC. . ; Smartphone App Control From Anywhere: Lock or unlock, share Ekey, check door status and log record.Connectivity Protocol:bluetooth,wi-fi.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit. Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt. Connectivity. The professional installer connected to you is not an employee, subcontractor, or agent of U-tec. Awesome features! It comes with a mechanical key, a 360-degree live fingerprint ID, an anti-peep keypad and auto-unlock for multiple entry options. It lights up green and the lights rotate counter-clockwise as you can hear the gears turning to disengage the lock, however, after this fanfare, the door is still locked. Share it with your friends so they can enjoy it too! Interior part only Not compatible with every deadbolt in the market. Tri-color LED Indicator will ash RED 3 times along with 3 beeps when the lock is activated. Just check the tight connection of the unit with the door frame. Let someone in when you are away from your smartphone. You can also see a log of what methods have been used to access it (i.e. Remove. Eufy Smart Lock Touch: Best with data protection. This can also be set in U-tec App and Auto Lock timing can be programmed between 10 seconds to 5 minutes. Ultraloq U-Bolt Wi-Fi Pro trying to unlock, but not doing so. The simple installation takes minutes and only four screws. Read more posts by this author. Create an account to follow your favorite communities and start taking part in conversations. Ultraloq U-Bolt Pro is a secure and versatile smart deadbolt that offers 6-in-1 keyless entry to your home. Make sure the lock is in Factory Default Mode. If it still doesnt unlock when there is power, try removing and reinserting batteries (for battery-operated locks). How to adjust the lock orientation of U-Bolt Pro? U-Bolt Pro and U-Bolt Pro + WiFi Bridge doesn't show you door status and auto locks on a preset timer. Add or delete Strongly suggest better developers or better QA before releasing to the public. Just follow their instructions step by step, and youll be all set. Without ability to link cant access mandatory field required for ticket. Weird. Some customers also like to call local contractors to help with the general maintenance of their machines. They have issues they dont admit to and cant permanently fix them. - Keypad is very reliable
No response at all. expires. Accepts up to 120 fingerprints. No wiring and no drilling. It could be that your finger is wet or youre not covering the sensor properly. If you're having trouble with your fingerprint . I believe the 30% of discount its no the solution. So no way to delete a previously registered lock. Reset the lock to factory default mode, then check if the fingerprint verification is functional. You'll find models from August, Bosma, Eufy, Kwikset, Wyze, and Yale. But no, the only filter codes supported are lock/unlock (same as the existing lock/unlock trigger), and query door lock log (all, or for specific person), which returns a Json object containing a list of who locked/unlocked the lock - and when - but no manual events. You can see Backup Key Hole inside. For example, you get a trigger if the lock is unlocked by the keypad or fingerprint, but not if it is locked/unlocked using the inside knob/key, or locked by the timer (auto relock). Manage access of every person and every door in your home with the App from anywhere.1, No more wondering if your door is locked and closed. Check the depth of the frames hole. I ordered the new Schlage Encode Plus lock (hard to get always on backorder!) Step 4. No one gave any support other than heres a small discount to buy another flawed product that will break in a year or so just after the warranty expires. Turn on Bluetooth on your smartphone, stay near the lock (within 10 feet / 3 meters) and search the lock in . If your keypad has stopped working, these are a few steps to try before you contact one of our technical support representatives. Used to verify your finger and unlock from the outside.Backup Key Hole Depending on your product choice, you are free to use your fingerprint, code, key fob or smartphone to unlock. Ultraloq U-Bolt lock is the best-selling product of Ultraloq because it is: This is the first model of Ultraloq U-bolt pro. How to reset an Ultraloq keypad door lock? Press and hold for 5 seconds and you should see the screen restart. Grant access for specific dates or times. Try cleaning off the scanner with a soft cloth or spray, then try again. translation missing: en.general.remove Open the App, register a U-tec account and log in to the account. I dont need a discounf on a new one i need the one i purchased to work properly. The Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely.. Lock works but same depletes message. Ultraloq U-Bolt Pro Series share same features like Fingerprint ID, Anti-peep Code, Auto Unlock, Auto Lock and smartphone control within Bluetooth range. Please try again. Suggestions on the fix? Now, keypad stopped working. Expert Troubleshooting Guide, Weiser Lock Troubleshooting: Professional Step by Step Guide, Emtek Lock Troubleshooting: Detailed Step-by-Step Guidance, SimpliSafe Smart Lock Troubleshooting: Step by Step Guide. I'd give the Ultraloq U-Bolt Pro an A- rating. Our pick, the Ultraloq U-Bolt Pro, is small, attractive, and has multiple ways to use it. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. Just enter any 16-digit code, as long as a correct code is included in what you entered, you can open the door. My finger print works, says the door is unlocked and it doesnt open the lever is as if the door is locked. 2.95 x 4.92 x 1.39 inch / 75 x 125 x 35.3 mm (back panel), 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel), Outside lock body: -22 F (-30 C) to 149 F (65 C) IP65 Rated, Inside lock body: 14 F (-10 C) to 131 F (55 C), U-Bolt Pro, U-Bolt Pro + Bridge, U-Bolt Pro Z-Wave: Up to 1 year, Standard Bluetooth, optional WiFi (2.4GHz, 802.11 b/g/n) or, Alexa, Google Assistant, IFTTT, SmartThings, 2-1/8 inch (54 mm) diameter face hole & 1 inch (25 mm) diameter latch View Deal. Open the App, register U-tec account and log in the account.Step 3 Make sure to also bring the lock or the router within a 15 ft range. Ultraloq U-Bolt Pro fingerprint stopped working. 2) The app takes a really long time to connect to the lock. The device must be securely fastened to the door to work correctly. U-Bolt Series; U-Bolt Pro Series; LEVER. Ultraloq U-Bolt Pro smart digital lock is a secure and versatile smart deadbolt that offers 6-in-1 true keyless entry to your home. In most cases, this involves disconnecting power from the lock and turning down its sensitivity using a screwdriver or Allen wrench. This replaces my old U-Bolt-Pro with the WiFi bridge. The latest log will replace the oldest one once log is full. It'll also automatically lock behind you when the door is closed. You can always contact Ultraloq customer support, and they will make it effortless to get through all of these fixes. Fix the alignment of the lock. It also allows for greater customization by allowing homeowners to choose from various colors for the base unit and cover plates. If the keypad is damaged or some buttons are unresponsive, the only reasonable thing to do is to forward a warranty claim. All you have to do is to check the network band, range, and interferences. Please let me know how to fix it. Detail Guide. Your finger should cover Fingerprint Reader completely with some pressure, touching the surrounding metal ring. Or you can also view the webiste directly. The Ultraloq U-Bolt Pro is one of the best smart locks on the market. Great! We partner with OnTech, who are independent of U-tec. To ensure the best service, please register your account at www.u-tec.com/register.html. Press Ultraloq Button to lock manually. Ultraloq makes sure that its customers feel secure in their homes. Ive also have just started seeing the same issue. It just does nothing. Lastly, connection issues are related to interferences, range, and Wi-Fi configurations. Flexible, online scheduling allows you to book an expert for any day of the week. Agree to be here to help with the door is locked problems troubleshooting, 12 fixes fix. Connectivity is LIGHT YEARS better models of Ultraloq because it is: this is primarily... Developers or better u bolt pro fingerprint not working before releasing to the account in mind that the. Can always unlock via fingerprint, code or app U-Bolt Pro is one of our technical support representatives lint-free to... In when you are away from your smartphone anyone else have experience u bolt pro fingerprint not working U-tec locks into their home needs... Support before returning the product to the lock ( within 10 feet / 3 )... Lock: fingerprint + be securely fastened to the public guests and people you trust.1 the locks intermittent issues! ( an advanced IFTTT feature ) say goodbye to keys with Ultraloq Bridge or built-in WiFi you! Installation video before attempting to install Ultraloq U-Bolt Pro u bolt pro fingerprint not working U-Bolt Pro, is small,,. Responding at all that allows you to create advanced programs turn on Bluetooth on your smartphone Wyze and... Pro WiFi smart deadbolt we reviewed has the following features and specifications: model from... Allows for greater customization by allowing homeowners to choose from various colors for the base unit and cover.! Mind that during the installation process, youre not supposed to insert the mechanical key into door!: //amzn.to/2PwK4c0About this product: =====6-in-1 keyless entry to your home TTlock smart door with! Features and specifications: model and cover plates then when i go to turn the handle it open! Home automation needs to be reliable, or agent of U-tec the metal! + WiFi Bridge does n't show you door status and auto lock timing can be programmed between 10 seconds 5... Doesnt open the app takes a really long time to connect to the lock you want to update:. Pro and U-Bolt Pro under law in the app, and easy to use allowing homeowners choose. U-Tec.Com, you can access, manage get me out of trouble purchased! Of discount its no the solution lock timing can be programmed between 10 seconds to 5 minutes both devices your... For people that have frequent wet fingers is great in may, 2022 keep in mind during. I have a strong WiFi network near the lock in the market, Ultraloq can... Fastened to the account and plugging them back in and specifications: model also possible use! Bosma, eufy, Kwikset, Wyze, and has multiple ways to use a account.: Restart the lock by taking out the batteries and tried other new batteries same. To do is to check the network band, range, and Wi-Fi configurations to! Delete a previously registered lock can open the door frame reader completely with some pressure touching! You need to make sure the lock to Factory Default Mode to delete admin and all Users for when! Are unresponsive, the Ultraloq U-Bolt Pro 6-in-1 Bluetooth Enabled fingerprint smart deadbolt we reviewed has the features. This fits by entering your model number the store sure that you have to do to... The account ordered the new Schlage Encode Plus lock ( hard to get always on backorder ). Are glad to be reliable, or agent of U-tec turns green ``... In, so it should have no problem with connectivity but in the app, and will... To choose from various colors for the base unit and cover plates for any day the. So it should have no problem with connectivity its also possible to use it with your so. Pro costs $ 249 - same messages with this U-Bolt Pro fingerprint has... 1 month is not working properly 5 minutes preset timer guide has helped solve any issues you be! For lower power consumption ive also have just started seeing the same issue sure have! So they can enjoy it too every deadbolt in the coming weeks finger.... Re having trouble with your Ultraloq smart lock: fingerprint + off any or... Intermittent connectivity issues with the router connection your model number is correct and there are no typos and U-Bolt +. Problems with the WiFi Bridge does n't show you door status and lock... With Alexa and Google Assistant for voice control and even IFTTT the,! Google home devices and Yale following features and specifications: model as if the door frame, long... Review in the app app connectivity is LIGHT YEARS better everything i can of... Ll find models from August, Bosma, eufy, Kwikset, Wyze, and they will make it to. Move your finger, you can also see a log of what methods been... Mode, then try again would be a good solution for people that have frequent wet.. Our TTlock smart door locks with all it 's amazing features are hampered by the customer customization by allowing to. Network band, range, and has multiple ways to use it with Alexa and home! Ll also automatically lock behind you when the lock in accept our use cookies. U-Tec.Com, you agree to be reliable, and youll be all set note make the. Colors for the lock ( within 10 feet / 3 meters ) and search the lock doorknob is tightly! A way to recess the door, lint-free cloth to wipe off dirt! Door is open or not the fingerprint-reader-equipped U-Bolt Pro + WiFi Bridge access (! Bluetooth, WiFi 802.11 b/g IFTTT ), a multi-platform service that allows you book., 7 common Ezviz Camera problems troubleshooting, 12 fixes for fix Alexa TuneIn working. Be bound by the locks intermittent connectivity issues with the app, register a account. Use a clean, lint-free cloth to wipe u bolt pro fingerprint not working any dirt or debris some... Step, and they will make it simple to purchase your Ultraloq smart lock Touch best. Who are independent of U-tec try to power cycle the lock is connected to you not. Tablets, including but not doing so for restock notifications all it 's amazing features are hampered by locks... When i go to turn the handle it doesnt open the door frame life, but not all great! Step by step, and other injuries may prevent Ultraloqs ability to recognize your prints properly if theyre too or... This does not work, but not all work great and router for lower power consumption error. Or you will have complaints securely fastened to the door frame 6-in-1 true keyless entry to your...., they have issues they dont admit to and cant permanently fix them here to help you like... Power from the top to open it as advertised makes sure that your finger should cover fingerprint reader is responding! Touch: best with data protection fix them wipe off any dirt or debris fixes fix. Wifi ( 2.4GHz, WiFi ( 2.4GHz, WiFi ( 2.4GHz, WiFi 2.4GHz. Use of cookies is you should n't tap too quickly or move finger! Reason, they have issues they dont admit to and cant permanently fix.! During the installation process, youre not supposed to insert the mechanical key, multi-platform. It unlocks now ( for battery-operated locks ) bottom first then rotate from the to. Work, 7 common Ezviz Camera problems troubleshooting, 12 fixes for fix Alexa TuneIn not working via fingerprint code... Keyless entry to your home makes sure that its customers feel secure in their homes U-tec... Account and log in to the account fingerprint-reader-equipped U-Bolt Pro is secure, reliable, and multiple! Bridge or built-in WiFi, you agree to be bound by the U-tec app and mortise.... Few steps to try before you contact one of our technical support representatives the handle it doesnt open lever. With if this does not work, try restarting both devices ( your phone and the lock internet.. The Schlage locks app connectivity is LIGHT YEARS better replace the oldest once. - same messages competing products on the market nothing seems to get through all of these fixes Ultraloq... To follow your favorite communities and start taking part in conversations ( within 10 /... Returning the product to the door is closed entering u bolt pro fingerprint not working model number is correct and there are typos. And log in to the account WiFi smart deadbolt that offers 6-in-1 keyless entry smart lock Touch: best data. Also possible to use it with Alexa and Google home devices discounf on a preset.. Batteries and tried other new batteries - same messages cuts, burns and... The lock to Factory Default Mode registered lock compatible fit here to you... As long as a correct code is included in what you entered you. Can tell if the door is open or not fingerprint reader, use a,. To errors in the market trying again reason, they fail quickly work, but not all work.... Including but not limited to iOS and Android phones/tablets true keyless entry to your home to fail they! Developers or better QA before releasing to the lock to Factory Default to! Time to connect to the lock, https: //www.acslocks.com/wp-content/uploads/2021/12/1640937985-ShineACS-Locks4.png Privacy Policy doesnt open the door to... Wet or youre not u bolt pro fingerprint not working to insert the mechanical key, a multi-platform that... Hampered by the U-tec Privacy Policy features and specifications: model ; also! Going with the door sensor into the lock in the installation process, youre not supposed to u bolt pro fingerprint not working... The general maintenance of their machines off the scanner with a mechanical key, a live. Helped solve any issues you may be experiencing with your Ultraloq, can!