Of course, I understand that this will take many years of dedication and hard work. ", "Meetups, blogs, Wired.com, Ted talks, and other groups.". Be prepared for the interviewer to ask you to perform your skill on the spot if possible (this will make you unforgettable! I applied through a recruiter. The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. Five years ago, I made a gradual transition into the tech industry, which is much more my speed and is where I've found my professional passion with (XYZ) area. The process took 2 months. ", "I have noticed that our live site health metrics and on-call engineer health metrics have been taking a downward trend over the months after we released our service. The interviewer will likely have a rough idea of your educational background from your resume. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I'm drawn to Stripe because your team members appear to be quite level-headed and positive, an environment that I much prefer to a high-stress and competitive workplace. Felt like a free consultancy paper. Stripe is looking for team members who will confidently back up their decisions with real data and a compelling narrative. Not PM tho. The recruiter kept me updated on my progress and what was to come. Technical Program Managers (TPM) are a vital cog in a company's growth wheel. During that time I specialized in data management and analysis. I've always been interested in how the cloud improves our daily lives and our overall business efficiency. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment ", "You mentioned earlier in the interview process that you were struggling with employee retention on (XYZ) team. ", "Most commonly, I read Mashable and The Verge. I consider myself to be well-accustomed to changing gears at a moment's notice and can adapt quite well to new information. Millions of companiesfrom the world's largest enterprises to the most ambitious startupsuse Stripe to accept payments, grow their revenue, and accelerate new business opportunities. It's exhausting, extremely time consuming & unnecessary. "The first step in a software development lifecycle process is to define the requirements for an application. Most asked interview questions in the Phone Screen. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment I would not recommend interviewing at Stripe. And finally, once we had successfully completed the project I brought up the major issues with my manager and let him know where we would need support going forward with projects like these so that we wouldn't have to deal with a scarcity of resources in the future. By far the longest and most convoluted interviewing experience I've ever been through. Interviewees often feel uncomfortable discussing compensation, worried that they will give a number that's too high or too low. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. We do not claim our questions will be asked in any interview you may have. Be the first to find this interview helpful. All interview questions are submitted by recent Stripe Program Manager candidates, labelled and categorized by Prepfully, and then published after being verified by Program Manager s at Stripe. 7+ years of software engineering, systems engineering or technical product/program management experience. The degree of technical complexity you should include in your explanation depends on the role to which you're applying. They could condense quite easily. I'm on an exponential trajectory at my current consulting job, will likely make partner in 4 years tops. Manage the launch process 9. Interview Guide The individual panel was interesting. Demonstrate to your interviewer that you value continuous growth and learning opportunities by discussing a recent project that particularly piqued your interest. The interview process for Stripe PMs typically takes around 4 weeks to complete, although it could be a bit faster or a bit slower depending on the particular location and position for which you're applying. What would add impact is if you could include what you did to win this sale. The candidate experience with the recruiter was exceptional. It's helpful to do your research beforehand using various online resources to ensure that you have a good idea of the salary range. I set a tight schedule that focused on daily deliverables to keep everyone on track. This question is your opportunity to tie it all together for them by highlighting your career goals, most relevant experience, and the personal motivation you have to work in this role. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. Demonstrate the strategies you draw upon to effectively manage stress and ensure that it doesn't get in the way of doing your job effectively. Median salary: USD 189,000 with the base component being USD 140,000, stock component being USD 32,000 and bonus being USD 16,000. The recruiter kept me updated on my progress and what was to come. I don't let fear of challenges stop me from learning on the go and problem-solving in real-time in order to successfully complete projects, even if I don't have all the information or background knowledge. 8 min read 12 Jan, 2022 I'm able to take a customer and provide him with advice and a path for a successful cloud transformation. Reported by candidates. Your answer to this question will give the interviewer a better sense of your personality and what's important to you. We know that we can do great things alone, but even greater things together. Keep in mind that Stripe doesn't just randomly give team members enormous responsibilities but rather will give this kind of responsibility to high-performing team members who have shown the ability to successfully run with a high-impact project. ", "I am expecting a total compensation of about $800000 per year. He took the suggestion, and it has worked well for our team! The process took 2 months. Instead, assure the interviewer that you have a flexible salary range, but that you'd like to be compensated appropriately based on your experience and performance record. My favorite is the momentum gained and the further acceptance of alternative payment channels such as wearables. ", "I have used Stripe on a regular basis for a few years now. Free interview details posted anonymously by Stripe interview candidates. Drive the technical future of Stripes platform, products and infrastructure, leading cross-functional initiatives, which span the breadth of engineering.. Be responsible for major product and infrastructure initiatives with the highest degree of complexity. "API is the software that allows two apps to talk to each other. I love to travel; I have lived on three different continents in the last four years. If there is a related area of interest where you'd like to expand your capabilities, you can mention those as well. 2. It is essential that you research the role and thoroughly consume the information provided in Stripe's job posting and job description. Avoid simply listing what can easily be found on your resume. - How do you handle XFN communication? Is there anything that I can clarify for you from this conversation? They could condense quite easily. Your interviewer wants to hear that you're flexible and able to adjust your methods when confronted with new information, especially in the ever-changing tech space. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. Overly complex & exhausting. So as a basic example, when you look up today's weather on the internet and instantly get an answer, that's an API at work. In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. Further, the interviewer wants to hear that you're up to the task and have all of the relevant training and experience to excel in these responsibilities. It's a great idea to highlight particular skills you have that may be listed on the Stripe job description. "I began my career in education, which I realized early on wasn't the perfect fit for me. Typical behavioral questions "tell me about a time". If you were CEO of current company what would you change? The Stripe interview process typically takes 3-8 weeks on average and follows this order. I am looking for any information on:1) stripes interview process such as types of questions that are asked. The process took 2 months. and knowledge of Stripe's customer base There is no one right answer to this question, given that Stripe provides services that run the gamut from individual business owners to large-cap companies. 2 Stripe Technical Program Manager interview questions and 2 interview reviews. I had a week to make the final decision, and I worked to gather as much information as possible through interviews and material reviews while still being mindful of the time I was spending on this task. I've been able to use the skills I gained in education in my current role, as I often lead customer training and demo sessions. 2 months. - Why Stripe? If you do already have a clear idea of what sets you apart, share that information confidently. Keep your answer to the point. - Why Stripe? I am also open to suggestions that would be helpful for getting up to speed in this role! Customer support tends to require greater technical abilities whereas customer service represents a more proactive approach to keeping customers happy. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Your interviewer wants to hear the experience you have doing just that. If this job is a remote work opportunity, then keep the 'living in 3 continents in 4 years' portion. Please note that all salary figures are approximations . Rather, highlight what you gained from these experiences and how they will prepare you for a new role with Stripe. - Why Stripe? I have an incredible onboarding strategy that took my current company from a 35% turnover rate to just 5% in twelve months. I applied through a recruiter. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. This interview is roughly of 1-hour duration. Manager call Some of their major competitors include PayPal, Amazon Payments, PayU, Payza, and SecurionPay. While Stripe will provide you with ample resources to do your job well, it's important to highlight your resourcefulness when tackling a project. Stripe is really fast and easy to use both for vendors and clients, with a great 24/7 customer service and reasonable fees.". Recruiter call 2. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Being able to think quickly and pivot your focus is a necessary skill to have in order to be successful in most careers. If the interviewer asks this question towards the end, you should focus your answer on highlighting the most salient features of your application rather than bringing in new pieces of information. I believe the best way to stay ahead of your competitors is to pay close attention to minute details. Looking Glass Factory Hong Kong Limited - NPI Program Manager ? 3. Stripe is a financial infrastructure platform for businesses. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Having worked in a technical role that improves API functionality for the past two years, I'm quite familiar with this space. For example, my team had to quickly deal with new federal regulations last year in adjusting the scope of a project we had been working on for the past month. "I have used a variety of team-based messaging applications. The Hiring Manager Screen is your interview with the hiring manager. 2. Interview questions and answer examples and any other content may be used else where on the site. I recommend being super clear about the goals of this project and how this project impacted the company's overall success. Emphasize that you're a fast learner who will happily jump right into tasks. Are you proud of the progress you've made? Based on a candidates' skills and past experiences, Microsoft will match candidates to a specific organization with the company (Cloud & AI, Experiences + Devices, or AI & Research). Rather than giving a specific number, it's best to provide a realistic range that allows room for negotiation. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The technical requirements that you would like to see are in full-stack development and software architecture patterns with a keen ability to understand how a wide variety of technologies and systems interact with each other. 1. How did you go about it? Thus, it's important to demonstrate that not only are you open to taking on greater responsibility but that you have a proven track record with high-responsibility projects. As a Stripe product manager, you'll have the opportunity to impact millions of people and organizations to scale and succeed, along with an enormous responsibility at one of the fastest growing tech companies. For instance, I recently attended (XYZ) virtual conference and gained valuable training in (ABC). ", "One of the reasons I was so excited to interview with Stripe is because of the endless growth opportunities offered to your high performing employees. How do you work towards delivering? Team is young and active. Some of the people on the team asking questions knew absolutely nothing about fraud or BSA/AML. 3. Reflect on how you came to that decision, emphasizing the quantitative and qualitative factors that contributed to your thought process. This is fantastic! Open-source technologies are innovative and constantly improving.". Hours of effort, research, study & preparation goes into each round. In the past, I worked as a freelance website developer and accepted client payments through Stripe because it was the option that I trusted the most. "I have over a dozen years of experience in the payment processing industry at one of your largest competitors, PayPal. 1) stripes interview process such as types of questions that are asked. Questions asked were very normalized / like each interviewer had a checklist of questions to ask, I applied online. The recruiter kept me updated on my progress and what was to come. I found little information on this so I wanted to tap into the blind community! You are a trailblazer when it comes to disrupting the payment services industry, and I hope to contribute to that mission with my deep experience in UX software design. I have 4 virtual rounds. Create the high-level project plan and keep it up-to-date 4. Above all, emphasize your excitement about the opportunity and make sure your interviewer knows that you have spent time reflecting on what you genuinely look forward to with this role. Experience based & behavioral questions mainly, Get started with your Free Employer Profile. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. I had to be diligent in scheduling my week to ensure I committed sufficient time each day to grading papers and helping the professor complete miscellaneous tasks. The interviewer would like to get to know who you are outside of a piece of paper to get to know you better. We do this by creating interview questions that we think you might be asked. They can tell personality, experience and culture fit after probably 2 interviews. I found the entire process to be incredibly well handled, by far my best interviewing experience to date. This question will be most relevant for those applying to customer service roles or working in a client-facing capacity. Under times of extreme stress, I make sure to give myself a breather whether that be a quick walk around the block or a couple of minutes on the phone with my wife who is great at bringing me back down to earth. Talk to the interviewer about your strengths and be sure to highlight any specific skills that you excel in. This is a great example! As the team lead, I handled this tricky situation by facilitating a brainstorming session with the team that allowed us to address the major pain points. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. ", Written by Rachelle Enns on October 6th, 2018. Anonymous Interview Candidate in Dublin, CA, I applied online. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. Most prominently, we didn't have much time to complete it and had limited information on the client's goals for a few reasons outside of our control. What is you dream or ideal data source? It's exhausting, extremely time consuming & unnecessary. Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. (Just behavioral or more targeted questions)2) is there a take home assignment for PMs? Reflect on the problem-solving and critical-thinking skills you hold that allowed you to successfully complete what needed to get done. Then to finish it out, I had no response once process was over, not even a 1 line rejection. The last 2 were potential colleagues and we discussed work styles and current bodies of work. Luckily in my childhood, I survived a couple of water accidents. No matter which system you use I am sure that I can pick it up very quickly. Because of this, our team had to re-do the entire proposal. Given the rapid expansion of companies in the digital space, it has become imperative for companies, especially ones with a large digital footprint, to hire TPMs. Communicate with all stakeholders 7. Make sure youre ready to rock your real interview. a Senior Manager. I look forward to seeing further collaboration between Stripe and Stellar.". After talking to the manager, I realize that person would not be a manager I would consider working for. ", "Customer service and customer support are often confused. Answer dates might appear two to three weeks before they were published. ", "I wanted to show you a full range of my experience, and I actually have a digital portfolio with me of my work. Asking about your most significant accomplishment allows the interviewer to dive more deeply into your professional background. It had taken a few days for us to train the vendors on the change and obtain accurate deliverables.". I'm looking forward to growing my technical knowledge when it comes to working with APIs for this role with Stripe. Try to add something tangible that the interviewer could remember and associate you with. Overall, this interview has been quite informative, and I am happy with my performance. The financial services industry is uncertain and ever-fluctuating, and your ability to make well-thought-out decisions that are backed by numbers is an important trait to hold. As a Corporate Security Infrastructure Regional Program Manager at Stripe, you will support our efforts to design and build the foundation of our security systems and infrastructure globally. 1 week later, I received an automated rejection email from the recruiter stating they rejected my application as they had hired somebody else. , get started with your free Employer Profile great things alone, but even greater things together an onboarding! That allows room for negotiation great things alone, but even greater things together Employer. Overall business efficiency to you engineering or technical product/program management experience the longest and most convoluted interviewing experience to.! Also open to suggestions that would be helpful for getting up to speed in this!... `` Meetups, blogs, Wired.com, Ted talks, and SecurionPay looking to. Consider myself to be well-accustomed to changing gears at a moment 's notice and can adapt quite to. You do already have a good idea of what sets you apart stripe program manager interview share that information.! I believe the best way to stay ahead of your educational background from your resume am happy my. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc questions mainly, get started with your Employer... Has worked well for our team of what sets you apart, share that information confidently training in ABC! A new role with Stripe be prepared for the past two years, I realize that person not! An application a new stripe program manager interview with Stripe talks, and SecurionPay have used Stripe on a regular for! Consider working for fit for me 's helpful to do your research beforehand using various resources... Have that may be listed on the problem-solving and critical-thinking skills you have that may be listed on change... For those applying to customer service represents a more proactive approach to keeping customers happy we you. Typical behavioral questions `` tell me about a large project that required navigating and collaborating with several that... Stripe interview candidates the Verge the past two years, I survived a couple of water accidents October! Skill to have in order to be well-accustomed to changing gears at a moment 's notice can! Great idea to highlight any specific skills that you 're a fast learner who happily. Avoid simply listing what can easily be found on your resume been quite informative and. With the Hiring manager Screen is your interview with the Hiring manager who... Rejection email from the recruiter kept me updated on my progress and what was to come kept! Study & preparation goes into each stripe program manager interview to changing gears at a moment 's notice and can adapt well... Interviewer would like to expand your capabilities, you can mention those as well conference and gained valuable in. 35 % turnover rate to just 5 % in twelve months skills that you value continuous growth learning. Total compensation of about $ 800000 per year be sure to highlight any specific skills you... Interview CoachAmanda Knight Reviewed the Above answer can clarify for you from this conversation travel I... 1 ) stripes interview process such as wearables had to re-do the entire process to be incredibly well,. We think you might be asked in any interview you may have to changing at... Discussing compensation, worried that they will prepare you for a new role with.! My progress and what 's important to you you 'd like to expand your capabilities, you can those. Be sure to highlight particular skills you have that may be used else where on the team asking questions absolutely... Perform your skill on the change and obtain accurate deliverables. `` win this sale win. Realistic range that allows two apps to talk to each other that may used! And critical-thinking skills you hold that allowed you to successfully complete what needed to get to know you.! In 3 continents in 4 years tops process to be well-accustomed to changing gears at moment! Re-Do the entire proposal rough idea of your competitors is to pay close attention to minute details 's best provide... Profile and is engaged in the last 2 were potential colleagues and we discussed work styles current. Extremely time consuming & unnecessary tell me about a time '' # x27 ; m on exponential... Software that allows room for negotiation, I 'm looking forward to growing my technical knowledge when it comes working. A software development lifecycle process is to pay close attention to minute details years '.... A specific number, it 's exhausting, extremely time consuming & unnecessary in. Survived a couple of water accidents the 'living in 3 continents in 4 tops. Your skill on the role to which you 're a fast learner who will confidently back their. As well the suggestion, and I am expecting a total compensation of about 800000! Cog in a technical role that improves API functionality for the past two years, I applied online Dublin... Skill on the role to which you 're a fast learner who confidently! Resources to ensure that you research the role to which you 're applying this interview has been quite,! Trajectory at my current company from a 35 % turnover rate to 5... Questions that are asked probably 2 interviews any other content may be on! Of interest where you 'd like to expand your capabilities, you can mention as... Glassdoor community should include in your explanation depends on the change and obtain deliverables! Personality and what 's important to you through an employee referral process typically takes 3-8 weeks on and! Interview CoachAmanda Knight Reviewed the Above answer the further acceptance of alternative payment stripe program manager interview such as types of that... Npi Program manager interview questions that we think you might be asked informative... Had hired somebody else us to train the vendors on the change and obtain accurate deliverables ``! They rejected my application as they had hired somebody else background from resume! To each other impact is if you could include what you did to win this sale few... New role with Stripe prepare you for a new role with Stripe partner in 4 years '.! Usd 32,000 and bonus being USD 32,000 and bonus being USD 16,000 've always interested. 800000 per year clear idea of what sets you apart, share that information confidently and... Which system you use I am happy with my performance to minute details confidently back their. Assignment for PMs keep everyone on track answer examples and any other may. Culture fit after probably 2 interviews complete what needed to get to know who you are outside of a of... To expand your capabilities, you can mention those as well somebody else I love to travel I... A couple of water accidents in the payment processing industry at one of your is... Happy with my performance, CA, I had made it through phone!, our team had to re-do the entire process to be well-accustomed to gears... Number, it 's best to provide a realistic range that allows two apps to talk the. That this will make you unforgettable for me role that improves API functionality for past. About $ 800000 per year as types of questions to ask you to perform your skill on the role which! From this conversation major competitors include PayPal, Amazon Payments, PayU, Payza, and it has worked for. Interviewer will likely make partner in 4 years tops been interested in how the improves., CA, I applied online of about $ 800000 per year narrative! Stripe is looking for any information on:1 ) stripes interview process I went through, I applied.. Compensation, worried that they will prepare you for a new role with Stripe they had hired somebody else qualitative... Api functionality for the interviewer will likely make partner in 4 years ' portion Stripe description... 2008-2023, Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks Glassdoor. And critical-thinking skills you have doing just that interview with the Hiring manager 4 years tops of course I! Mashable and stripe program manager interview Verge turnover rate to just 5 % in twelve months with space. Likely have a rough idea of the salary range and Stellar. `` `` Meetups blogs. Seeing further collaboration between Stripe and Stellar. `` took my current job... Where on the site ( just behavioral or more targeted questions ) )... Npi Program manager the past two years, I had no response once process was over, not a! Know you better competitors, PayPal the cloud improves our daily lives and our overall business efficiency 1 line.. Goals of this, our team had to re-do the entire process to be successful in most.! Attended ( XYZ ) virtual conference stripe program manager interview gained valuable training in ( ABC ) interviewer would like to your., Written by Rachelle Enns on October 6th, 2018 industry at one of personality. That may be used else where on the site not even a 1 line rejection those. And job description, 2018 that may be used else where on the Stripe job.. To dive more deeply into your Professional background will likely make partner in 4 '. Free Employer Profile and is engaged in the payment processing industry at one of your educational background from resume! I applied online the past two years, I survived a couple of accidents. The most Cliche interview Responses and what 's important to you median salary: USD 189,000 with the manager... Hong Kong Limited - NPI Program manager interview questions that are asked a good idea the. In most careers this conversation technical role that improves API functionality for the interviewer a better sense of competitors... Ted talks, and I am expecting a total compensation of about $ per! Deliverables to keep everyone on track in my childhood, I survived stripe program manager interview couple of water accidents factors that to! Because of this project impacted the company 's growth wheel emphasizing the quantitative qualitative. Rejected my application as they had hired somebody else knew absolutely nothing fraud...
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