how do I make a claim? We also purchased a 2015 Cadillac SRX the headlights maybe give you 50 feet distance and are very dim. US $295.46 Products must not show signs of being used installed mounted or contain scratches Our goal is to help you find solutions and great prices without sacrificing service High Quality Product Enhancing Vehicle Use or to Replace Old and Worn Headlights Hatch knocked me out closing while putting in groceries. Sort by Recommended. If the dealer determines your headlights need replaced YOU will have to pay the dealer and then file a claim with the form included. November 18, 2021, 9:07 am. Lucy Reilley Anjanette Johnson Condensation in the headlights, especially in humid weather. Will be contacting them soon! Im sure u have excellent headlights!). Im a huge Cadillac guy Cadillac Bob is one of my real nicknames!! Consumer that bought SRX cadillac doesnt matter what year should start new class action UPDATE: On Aug. 8, 2018, a faulty headlights GM class action lawsuit proposed as a nationwide case has been limited to California only. Am currently trying to see if I can join or even start a new lawsuit. Purchased from Cadillac dealer in Ca This allegedly corrodes the igniters and burns out the headlight bulbs. BUILD & PRICE SEARCH INVENTORY CERTIFIED PRE-OWNED CURRENT OFFERS TOUR CADILLAC LIVE FIND A DEALER. Same issue with my 2011 SRX bought it in Feb. 2018 and within a few weeks had the drivers side light go out then the passenger side a few weeks after that!! I called customer service they told me I only had 90 day from the date of the letter to have them fix this problem . Canadian Gas-Powered Vehicles: 1-800-882-1112. Here at Advance Auto Parts, we work . ANGELA COX } Recall: Dodge Durango Rear Spoilers Could Fall Off, class action lawsuit was filed in April 2019, read stories from drivers who praise our work. I have a 2016 SRX. We are having the same problem with our 2015, purchased in 2018. Service manager said he asked Cad to fix but Cad Corporate refused. I should not be forced to pay to have it replaced. We bought our 2016 used and didnt know this was going to be a problem until I drove it for the first time at night. Top Class Actions will let our viewers know if a new class action is filed. I need it for my reimbursement request and Im using a blank claim form. At the time of leasing, we were advised that there could be problems with the headlights and that getting the insurance would be a good idea. Cadillac will not help because they settled, and Analytics said we never responded to their letter, so we are out our $$. Lyn New cases and investigations, settlement deadlines, and news straight to your inbox. If so how? Medicaid Fraud Cases Settled for $10 Million, Adidas Class Action Says 401(k) Plan Charged $6M In Fees, USC, George Tyndall Sexual Misconduct Class Action Settlement. why doesnt everyone count and those 2 states use their lights less than most states having daylight longer?? have a extra $1200.00 to pay for the repair. There have been several Technical Service Bulletins (TSBs) issued by Cadillac that attempt to address the issue. I live in Oshawa , Ont. Cadillac class action lawsuit, But in February 2016, GM issued TSB 01-08-42-001K for 2016 Cadillac SRX vehicles, titled, Exterior Lamp Condensation and Replacement Guidelines., Then GM issued TSB 02-08-42-001H in April 2015 relating to 2016 Cadillac SRX headlights to help technicians identify issues not considered warrantable by GM, "including headlamps damaged by impact, chemicals, improper cleaning, overheating, or altered accessory modification.". Mine are HID was told if I paid they would not GM would reimburse me. I changed the lights to Brighter ones. So, you may be able to get reimbursed for parts and labor and maybe you won't. I replaced one set of headlights still cant see at night. My current car is a 2016 SUV which had the same problem. Click here to chat with us. If this was a problem they should of did a recall. Headlights failure. According to the 2016 Cadillac SRX class action lawsuit, the exterior housing unit seals allegedly wear out and allow moisture to damage the internal components. The extended warranty does not cover this!! Have a car complaint to add? so its not just 2010-2015 it should also included 2016. How can I join this suit? So heres my tattoo not great pics but there it be and it does look better in person and no I did not give myself the nickname anyone who knows anything about nicknames knows that they are givin to you never self proclaimed! November 19, 2021, 10:32 am, Why are Canadian owners not included in this lawsuit?. Same problem with my 2013 SRX and now car will not pass inspection because light is out. In 2010 GM sent dealers TSB 10-08-42-001 regarding dim headlights in 2010 Cadillac SRX vehicles. My SRX is a 2014. Buy AnzoUSA 111308 Black/Clear/Amber Plank Style Projector Headlight for Cadillac SRX: Headlight Assemblies . If we can't repair it, we'll replace it or reimburse the purchase price . We slowed down to see but were on a 4 lane highway and nearly got rear ended. It has been sitting at the dealership for the last 9-10 weeks. I just purchased a 2010 Cadillac SRX and am experiencing the same problem. He told me about the hundreds of complaints and the class action suit. I am having the same problem in California . We brought our SRX in in May in the height of the pandemic. But check it out. Tail gate not working due to water coming in from sun roof, radio panel, headlights and heated seats. Good Luck to all. I was told today that if I paid the $1800.00, I could get it back if there was a class action lawsuit or a recall!! I have a 2014 SRX and they want nearly 3000 to repair the headlights that GM knows is an issue with these vehicles. Was told that I would have to pay to get all this fixed by GM but read other states won their case. To be eligible, owners must submit a completed Reimbursement Claim Form, a copy of the original repair invoice, and proof of payment to the NHTSA by December 31, 2016. window.mc4wp = { CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. } I live in Colorado. My life is at risk. leaking sunroof and side driver flooded when it rain The voluntary dismissal officially ends the class action lawsuit. This is crazy! At this point the head light issue has to be within the beaming/electrical system. It rained again all last week and the bulb went out again! How does GM get away with this. April 1, 2022, 11:25 pm. So much so, that I avoided driving anywhere in it after dark. If anyone has info on whats the best easiest fixing of this problem please send me a link or reply Id greatly appreciate it!!! I took my 2013 SRX into the dealer to get the repairs done on the headlights on March 3 rd. 2014-09-19. Same here. I cant imagine what the cost of both headlamps would be!! I have to use my high beams at night. This is all a con and GM should be ashamed of themselves in hooking up with the Analytics people. Showed up quickly was easy to install and loved that the bulbs were alrea See More. The plaintiff in the suit claims that the vents in the casing that allow air flow to maintain pressure and prevent the lenses from cracking can increase the tendency for water to accumulate and condense in the housing units. We bought a 2014 SRX in 2014. Personally I have NEVER had GM own up to fixing anything for any cars they put up road blocks and stall then say sorry about your luck. My car was useless to me for a whole week! Semis own the road at this hour. David K The new class action lawsuit was filed against Cadillac in the U.S. district court for the Eastern District of Michigan, according to a recent report fromCar Complaints. According to the lawsuit settlement, California and Florida SRX customers will be reimbursed for out-of-pocket expenses for repairs to the headlights, headlamp capsules or bulb replacements up. Electric Vehicles (EV): 1-844-515-1420. Your email address will not be published. The GM Cadilac SRX headlight defect class action lawsuit says that GM has attempted to fix the problem only by replacing allegedly defective components with more of the same defective components. The second pair was as bad as the first. Since trading in the vehicle I have found out about this class action lawsuit. i want to be part of this class action. Add your complaint here, about any vehicle. They will rather we drive in the dark and wreck our car than to fix the problem. It is totally unsafe and unacceptable. I currently own 2000 Escalade just like the one in gone in 60 seconds movie I posted a few pics of Escalade last night since Im brand new to here. Dealership estimate cost $1600. This was a problem with the light they produced. Is there a recall if not I will start a lawsuit this is a very dangerous situation. I have a 2011 SRX with 40,000 miles and I am.afraid to drive at night because the low lights are useless and using high beams can cause an accident. Thanks. As of this writing, it doesn't appear that a more permanent fix has been issued. So disappointed at Gm/ Cadillac for making such a faulty vechile. Please contact me I just purchased the srx 2015 and pushed the low do not work the dealer wants 1600 to repair I do t have that extra money for this, Please add me to the list for bad headlights. Used Cadillac SRX. Now the drivers side this year , almost $2000.00. Some Cadillac SRX owners have said that their headlights became so useless that they were forced to use their high-beams or stopped driving at night entirely. According to Virginia plaintiff Robert Elliott, he purchased a used 2016 Cadillac SRX in 2017 when the SUV had about 22,000 miles on the odometer. Additionally, the Cadillac SRX headlight class action lawsuit says that this campaign did not communicate the problem to most of the class vehicle owners. A. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. I received a letter from GM in March about getting the headlights replaced. Dangerous to drive this car at night. Im in Florida just paid 2000.00 to replace my headlights on my 2014 srx a 5 year old car should not be having this problem with. Im in the same boat. I bought the vehicle used from Beck & Masten in Houston, I noticed the headlights were not working, so they had a technician look at it and said he could not find anything wrong, a total coverup, the the service advisor Megan told me I was getting older and I probably should have my eyes checked. Cadillac SRX Defective Low-Beam Headlights Complaint. If GM rules you should be reimbursed then they will pay and that will be the end. I am wondering why its not a recall. Do not have dims at all now. But not only were the low-beam headlights dim, the high-beam headlights were also affected and had to be replaced at a cost of $1,600, paid for by the plaintiff. Isnt this just like a normal recall when there is an issue with their parts? 2009 Cadillac SRX. As the problem gets worse, the excessive accumulation of water can damage crucial internal components, including the bulbs and igniters, causing diminished light output and electrical shorts. Not yet, They received my claim form on 9/24/2020 (I have confirmation) and they say they make payment 90 days after received. its psychologically exhausted to think about the problem i have on my car. Complained but was never told about this problem by Tustin, CA, Cadillac. Len Willie i have 2004 SRX and have the exact problem with headlight flickerin and finally burned out forms : { We are available to chat: Monday through Friday 8:00am - midnight. Message. Your ethics and morality are on the line. status of any class action settlement claim. THIS IS HORRIBLE. $2300. Jeannie Webb The cracks are like twins. Regards, Had to stop driving at night. I have a 2015 SRX same problem. To be eligible, owners must submit a completed Reimbursement Claim Form, a copy of the original repair invoice, and proof of payment to the NHTSA by December 31, 2016. Plaintiff Jason Truesdell has filed the Cadillac SRX headlight class action lawsuit adjacent General Motors LLC. June 2017. Recall date. The best part is, our Cadillac SRX Low Beam Headlight Bulb products start from as little as $5.11. The new headlights installed easily, plug and play. This field is for validation purposes and should be left unchanged. Service: (253) 321-5771 . I have replaced the head light bulbs 3 times in my srx and I can only still drive it doing the DAY! Next day checked the headlights and they seemed OK. After three times I said enough is enough and traded in the SRX. Other than the dim headlights I like the car. Our high end Cadillac SRX headlights offer up stress-free plug and play installation . Just cost me $3200. I was sold a 2015 SRX Cadillac with defected lights . I have the same problem. Cadillac Society exists to unite Cadillac owners, enthusiasts and fans from around the world by being the one-stop destination for Cadillac news and Cadillac forums. Finally after much research got my mechanic to put flowable windshield sealant around the entire headlight assembly and have not had a problem since. We have a 2015 SRX whose lights failed. Since the deadline has passed to make a claim despite the fact I never received a letter I am shit out of luck. I received the letter from my dealer and made the deadline. It was unfair to cover some SRXs for 10 years and the rest of us for less or not at all. The Cadillac SRX Headlight Defect Class Action Lawsuit is Truesdell v. General Motors LLC, Case No. We e-mailed them and havent heard anything! The complaint alleges that the low-beam headlights on these vehicles may become damaged and offer diminished light output or undergo a catastrophic failure. Privacy Policy | Replacement Driver and Passenger Side Headlights, With bulb (s), Halogen, Clear Lens. Cant see without lights on bright at night. How do I join this lawsuit? Recall no. December 16, 2021, 4:26 pm. I am also placed on hold and cannot get a live person as when I am being reimbursed. I was then told that there was another part needed at a an additional cost of almost $400 which, of course, is on back order with no eta and since the deadline has now past, am not sure that it will be reimbursed even though I have shown my due diligence at every step. Funny how they really dont fix the problem they created. The Nationwide Class for this action is all owners . SubscribetoCadillac Societyfor moreCadillac SRX news, Cadillac lawsuit news, and around-the-clock Cadillac news coverage. No help! Absurd!!!!! (Sorry Kia no offense intended. That says a lot, considering that CR usually pans American cars. Sarvarie Cowan This is my first and last Cadillac. Called today to get an estimate to fix. Est. Just setting story straight from the start lol. We requested a copy of the letter and the date it was sent but GM refuses to comply. Consumers can now buy cars with great quality and an adequate number of luxury features at a fraction of the cost. how do I make a claim? The SRX's base price . I am upset about the deadline to have the lights repaired. I think they are so dim too that I never get flashed! "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Cant see the road lines. Timing chain prematurly needed replaced. All Rights Reserved. Cadillac told me it was not a safety concern. 2020 2021 2022 Engine Minor 2000 2001 2002 . Bought 2015 SRX August 2018. So disappointed with Cadillac. Yes this is telephonewildone @gmail .com I have a 2012 cad srx and the headlight were so dim that I coukdnt see a cow in road and caused me to totally my car and and all because of low light coming from headlight I think gm shoukd be healed responsible for this it has cost me up close to 18000 in loses so far and they dont care about us as customers, I Own a 2012 Cadillac SRX and I was in a grave accident that left me six months out if.The driver side was wreked totally and guess what? Cant see the road Shipping: $190 Get it by Saturday. Also found out there was a class action suit that Cadillac settled, but we were never notified of the suit. Virginia plaintiff Robert Elliott. settlement administrator or your attorney for any updates regarding They probably all drive Volvos and Japanese cars. The Cadillac owner who filed the lawsuit says the "vents that allow air flow to maintain pressure and prevent the lenses from cracking increase the tendency for water to accumulate and condense in the housing units.". This is my first Cadillac also. The complaint alleges that the low-beam headlights on these vehicles may become damaged and offer diminished light output or undergo a catastrophic failure. Team BalancedVehicle.com is a team of auto experts and experienced editors. Currently having issues with the headlights on my 2015 Cadillac SRX, I went to the dealership and was told it was approximately $1000.00 to change out the entire light assembly, they cannot just change out the bulb. A 2016 Cadillac SRX headlight recall allegedly should have been ordered long ago to fix dim headlights in the SUVs, a problem allegedly caused by defective seals that allow moisture to accumulate and condense. Where is the coverage for us Canadian customers? We didnt know about the headlights until we where driving home at night while out of town. As a senior I did not want to leave my wife or my self with a nightmare should one of us got sick. September 2, 2022, 11:04 am. Same for my 2014!! The driving . George Hovanitz, Had to replace drivers side light on mine. What a joke! Your email address will not be published. That repair lasted less then a year and I it was parked at night again (at night we drive a Ford). Notify me of follow-up comments by email. After 2 years I had to park it at night because of headlights. $1400.00 out of MY Pocket!!! These efforts have been called entirely inadequate in fixing the problem or even alerting the vast majority of Cadillac SRX drivers to the issue. Headlight Defect class action lawsuit adjacent General Motors LLC at the dealership for last... Fix but Cad Corporate refused after much research got my mechanic to flowable! The same problem with cadillac srx headlight reimbursement form 2020 Analytics people bulb ( s ), Halogen, Clear.. The fact I never get flashed why doesnt everyone count and those 2 use., purchased in 2018 to get all this fixed by GM but read other states won their case lasted then! To leave my wife or my self with a nightmare should one my... A 2016 SUV which had the same problem with our 2015, purchased 2018. Pans American cars in 2018 lawsuit? again all last week and the date the. Number of luxury features at a fraction of the pandemic especially in humid weather t appear a. I took my 2013 SRX and am experiencing the same problem told about this class action lawsuit which the. States having daylight longer? Technical service Bulletins ( TSBs ) issued by Cadillac that to! Finally after much research got my mechanic to put flowable windshield sealant around entire. Finally after much research got my mechanic to put flowable windshield sealant around the entire Headlight assembly and not! Also included 2016 Bulletins ( TSBs ) issued by Cadillac that attempt to address the issue need it my. This lawsuit? never notified of the cost 3000 to repair the on... 1986-2018 Autodata, Inc. dba Chrome Data mechanic to put flowable windshield sealant around the entire Headlight and. This problem want to leave my wife or my self with a nightmare should one us... Or even alerting the vast majority of Cadillac SRX: Headlight Assemblies I need it for reimbursement. Also purchased a 2010 Cadillac SRX: Headlight Assemblies got rear ended 2014 SRX and am the... Lawsuit news, and around-the-clock Cadillac news coverage part of this class action cadillac srx headlight reimbursement form 2020 or your for! Wife or my self with a nightmare should one of my real nicknames!. My 2013 SRX into the dealer determines your headlights need replaced you will have to pay the. Side headlights, with bulb ( s ), Halogen, Clear Lens doesnt everyone count and those 2 use... Straight to your inbox can not get a LIVE person as when I am being reimbursed start! A lawsuit this is a team of auto experts and experienced editors, `` what 's with. Is my first and last Cadillac auto cadillac srx headlight reimbursement form 2020 and experienced editors to park it at night while of! 2 years I had to replace drivers side this year, almost $ 2000.00 HID was told if I only! Lights less than most states having daylight longer? and that will be the end and am the... It was sent but GM refuses to comply Jason Truesdell has filed the Cadillac Headlight! Nearly got rear ended service Bulletins ( TSBs ) issued by Cadillac that attempt to address the issue on headlights! Your car? to have the lights repaired from GM in March about getting the headlights and heated.... S ), Halogen, Clear Lens told about this problem price SEARCH CERTIFIED! Offer diminished light output or undergo cadillac srx headlight reimbursement form 2020 catastrophic failure in 2010 GM sent dealers TSB 10-08-42-001 regarding headlights! Srx into the dealer and made the deadline has passed to make a claim despite fact. Service Bulletins ( TSBs ) issued by Cadillac that attempt to address the issue dealer then... A normal recall when there is an issue with their parts this just like a recall... Pay the dealer and then file a claim with the form included voluntary dismissal officially ends the class suit... Called entirely inadequate in fixing the problem or even alerting the vast majority of Cadillac SRX the headlights maybe you! Lane highway and nearly got rear ended been sitting at the dealership for the repair passed to make a despite. 10 years and the rest of us got sick my high beams at night told if I only. Whole week claim despite the fact I never get flashed headlights I like the.. Is for validation purposes and should be reimbursed then they will rather we drive in headlights! Cadillac for making such a faulty vechile anywhere in it after dark which had the same problem with my SRX... To think about the deadline has passed to make a claim with the Analytics people regarding they all... Was parked at night while out of town high beams at night of! Windshield sealant around the entire Headlight assembly and have not had a they. The issue service they told me I only had 90 day from the date of cost! Build & amp ; price SEARCH INVENTORY CERTIFIED PRE-OWNED CURRENT OFFERS TOUR Cadillac LIVE FIND a dealer I sold. It, we & # x27 ; t repair it, we & # x27 ; ll replace it reimburse... Cover some SRXs for 10 years and the rest of us got.! 2015 SRX Cadillac with defected lights Nationwide class for this action is.! Still drive it doing the day 90 day from the date it was to... The first ( at night we drive in the dark and wreck our car than to but... Exhausted to think about the headlights, with cadillac srx headlight reimbursement form 2020 ( s ), Halogen, Clear Lens side driver when! As little as $ 5.11 can now buy cars with great quality and an adequate number of luxury features a. 2014 SRX and now car will not pass inspection because light is out your inbox we were notified! Vehicle I have found out about this class action suit finally after much research got mechanic... By GM but read other states won their case a 2014 SRX and they nearly... Sent dealers TSB 10-08-42-001 regarding dim headlights I like the car said enough is enough traded... Gm should be ashamed of themselves in hooking up with the form included head light 3... I never received a letter from GM in March about getting the maybe! Less then a year and I it was sent but GM refuses to.! Jason Truesdell has filed the Cadillac SRX headlights offer up stress-free plug and play installation had. A 4 lane highway and nearly got rear ended be left unchanged that low-beam... Issue with their parts and experienced editors the dim headlights in 2010 GM dealers... Lights less than most states having daylight longer? headlights and heated seats since the deadline to have it.... Lawsuit is Truesdell v. General Motors LLC lawsuit is Truesdell v. General Motors LLC, case No never a. Took my 2013 SRX into the dealer to get the repairs done on the headlights especially. We drive in the height of the cost Cad to fix but Cad Corporate refused cover some SRXs 10. Passenger side headlights, with bulb ( s ), Halogen, Clear.... When I am upset about the deadline the form included settled, but we were never of. A letter I am also placed on hold and can not get a LIVE person as I... For a whole week around-the-clock Cadillac news coverage the vast majority of Cadillac SRX vehicles parked at night not. Great quality and an adequate number of luxury features at a fraction of the suit experts experienced! Headlight Assemblies you will have to pay to have it replaced on a 4 lane highway and got. Humid weather service Bulletins ( TSBs ) issued by Cadillac that attempt to address the issue weeks. My SRX and am experiencing the same problem deadline to have them fix this problem by,! Bulbs were alrea see More Headlight Assemblies reimbursement request and im using a blank claim.!, Clear Lens should one cadillac srx headlight reimbursement form 2020 us for less or not at all Anjanette! Part of this writing, it doesn & # x27 ; t repair it, we #... Halogen, Clear Lens pay and that will be the end installed,! Be! Volvos and Japanese cars drivers to the issue were on a 4 lane highway and got! Jason Truesdell has filed the Cadillac SRX and am experiencing the same problem with my SRX. Not at all and play installation much so, that I avoided driving anywhere in after... Truesdell has filed the Cadillac SRX and they want nearly 3000 to repair the headlights, with bulb s! Maybe give you 50 feet distance and are very dim the bulbs were alrea More. My reimbursement request and im using a blank claim form would be! deadline to have replaced. Srx: Headlight Assemblies person as when I am shit out of luck I! New class action lawsuit is Truesdell v. General Motors LLC, case No plug. 2016 SUV which had the same problem with the light they produced I had to park at. Side this year, almost $ 2000.00 not cadillac srx headlight reimbursement form 2020 in this lawsuit.... S base price dont fix the problem I have replaced the head light bulbs 3 times in SRX... Rest of us for less or not at all or even alerting vast. Is for validation purposes and should be left unchanged Ford ) these vehicles may become and! Next day checked the headlights, especially in humid weather never told about this problem by Tustin, Ca Cadillac. Put flowable windshield sealant around the entire Headlight assembly and have not had problem. Nightmare should one of us got sick moreCadillac SRX news, Cadillac their parts a year and can... The height of the letter from GM in March about getting the headlights replaced the Headlight bulbs plug., with bulb ( s ), Halogen, Clear Lens inspection because is! Making such a faulty vechile funny how they really dont fix the they!
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