Are your ports and ferries accessible for reduced mobility passengers? We use this service a few times a year with our most recent over the last few weeks. ago What facilities do you have on your ferries? Are there conference facilities available onboard? You can also upgrade to a lounge or cabin (subject to availability) at Guest Services. I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. Where are there luggage storage facilities in Belfast? A great service and will be using again soon. Can I carry extra fuel in my car or motorhome? I was very happy to hear this. Explained I didnt have that kind of money and otherwise would have to sleep in the van ( its February and cold ) to which he replied theres a hotel up the road. Booked at short notice to return from Dublin to Holyhead after my Irish Ferries booking was cancelled due to adverse weather Price was equivalent to the cancelled booking. Cheers for the replies. It can be handy if you are on your phone or tablet watching Netflix or something as it gives you a comfy seat and a charging port. The food selection was not great. If it is it's well worth the extra 20 or so if you're gonna have 3 or 4 beers while travelling anyway. I've done that crossing before with the Lounge and was thankful for it. How do I update my online profile with Stena Line? Restaurant and bar were excellent and not over priced. Then, at midnight, all the complimentary food and wine was taken away apart from the coffee! :). On our most recent crossing we booked a suite which was wonderful. Get answers to your questions about Belfast, Trip Reports from visitors to Northern Ireland. I dont know how this boat got approved for long distance sailings, because disabled people are screwed! Each cabin contains single berths, a TV and desk area. Book a cabin or chill lounge for sure. Accommodation in November & amount of time to stay. Don't think my spine would have survived 8 hours on regular seats. Can I get a quote without making a booking? Stena Adventurer 13/12/2022Kitchen served out of date breakfast. If it is it's well worth the extra 20 or so if you're gonna have 3 or 4 beers while travelling anyway. We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? On our most recent crossing we booked a suite which was wonderful. It was worth every penny. The boarding and disembarking were very speedy. What are the opening hours of your ferry terminals? What facilities do you provide in cabins? Services vary on each route, therefore, please check details when booking your crossing. Want to keep up with all of the latest news? I think its good value especially if boat is very busy. Different departure location and trouble free boarding. Very good indeed. Guide dogs, hearing and autism assistance dogs are entitled to free travel and have full access to the passenger areas on all Stena Line routes, ferries and ports. Looking for a gift for someone special? Answer 1 of 9: Hi all, Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Even a Television, free minibar and snacks in the premier cabin. Want to know more? 1 2 3 4 5 Previous Next A Different Class - Complimentary drinks, snacks, newspapers & magazines Then when we rebooked with a dog kennel, we arrived to find out we couldnt have a kennel after all! Shop well stocked with some good deals. Free soft drinks and teas and coffees, biscuits. Choose from a range of Rainforest Alliance teas or coffees or enjoy a refreshing cold drink. I would highly recommend the Dublin to Holyhead Stena Estrid, I'll be booking again soon. I had a voucher for 40 off on stenalina. Enjoy a drink in our bar and be wowed by the impressive atrium, upgrade to the calm of our Hygge Lounge or relax in our exclusive Stena Plus Lounge where the higher levels of comfort and service will make your trip even more special. But I don't suffer fools well and met too many on the boat. Are there public transport links to the port? What identification documents do I need to travel? Hotel not available. Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. Hygge Lounge Irish Sea. We turned our car in at the port and had a great experience on the Ferry. Very disappointed with Stena, as the Dutch would say, de klant is niet altijd koning, Traveled few times over the years and the over the years it has changed for worse than improve. Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. The second of these would become Stena Edda. What identification documents do I need to travel? Our Premium fare offers you the most favourable conditions, greater flexibility, *Stena Plus Lounge access . Is there a Bureau de Change facility onboard? Probably take the tunnel next time. How long before departure do I need to check-in? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Soft play area for younger children. Weve a wide range of wines and spirits onboard including whiskey, vodka, gin and liqueurs available at great prices. If you enjoy the finer things in life then Stena Plus is for you! Where can I find directions to the terminal? Is there Wi-Fi available onboard and, if so, is it fast? Contact our customer support or find the answers to the most common questions in our FAQs. Do I need a printed copy of my ticket to travel? Whether you travel by day or by night our en suite cabins offer you a private space to rest and unwind - for even greater relaxation you could upgrade to our Deluxe Cabins. There is supposed to be a non-stop supply of all supplies all journey. more. Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! Are there conference facilities available onboard? I made them bring back the biscuits because I was hungry! Thanks Richard really appreciated it . Do you provide luggage lockers at the terminal? The Stena Plus Lounge is a private lounge area available to passengers for a small extra charge. Let me be clear first, my ticket was for the next morning so it was my mistake to arrive early, I always travel Stena and forgot I booked a day ticket. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. Would book a suite again.Fares can be pricey especially at peak times. more. How do I book if I don't know the vehicle registration? What are the Stena Line's age categories? It was worth every penny. Stena Line Ferry Stena Plus Lounge from Belfast Port (Victoria Terminal 4) to Cairnryan (Loch Ryan Port) With my return Rail & Sail ticket, I headed back from Belfast to Edinburgh with Stena Line and ScotRail after a quick 2 nights in Belfast, which was really more like 1 full day with the evening arrival and morning departure of the ferry . If you enjoy the finer things in life then Stena Plus is for you! The only issues were to do with other travellers; when will people realise that the audible key tones on mobile phones are incredibly annoying for others, especially when they can be heard all over the Lounge! Are there toll roads I need to be aware of close to the ports? Bathroom was clean. But I don't suffer fools well and met too many on the boat. The crew gave priority boarding on the shuttle bus to anyone needing assistance. What identification documents do I need to travel? ago It's a very long, very uncomfortable crossing without a cabin. Our Deluxe Cabins offer even more space, a double bed, tea/coffee making facilities, mini fridge with various refreshments and en suite bathroom toiletries with towels. From Steven and Sharon. How can I make a booking using a Tesco Clubcard voucher? Different departure location and trouble free boarding. On some shorter crossings they may be able to remain in your vehicle for the duration of the crossing or be placed in your secure pet traveller case that will be placed in a designated area onboard. Was an early boat so decided to use the voucher on the room and it was blissful. Do you provide meals onboard for people with special dietary requirements? Many thanks to all, a great day out. Room had mini fridge with water. What happens if my sailing is delayed or cancelled? Thank you, Travelled on the day ferry from Hook of Holland on Monday 4/4/22 dep 14.15 scheduled to arrive 19.45. This is the place to laze, read a book and enjoy a complimentary tea or coffee. Thanks again. Bus 96 waits at the ferry to What payment methods and currencies can be used onboard. Spacious room with a double bed, tv, small sofa and armchair. Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. Room had mini fridge with water. I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. Can I check my luggage in for the sailing? . Ship was good however the staff am not sure where they get their workers fromBut there was this guy called Rolando at in the kitchen who never heard of customer service in his life before he was rude we asked him for hot water for our baby who is 6 months old He refused to serve us and told us to complain This experience. Bus 96 waits at the ferry to Revenue impacts the experiences featured on this page, Ask happywanderer1960 about Stena Superfast VIII. Thoroughly enjoyed the crossing, but did pay a bit extra to travel Stena Plus. A relaxing lounge with complimentary drinks and snacks made the journey effortless and so easy. Review tags are currently only available for English language reviews. Pets are not permitted in public areas onboard unless they are assistance dogs. And my other pet hate, people who take off their shoes and put their feet up on seats. We were Made feel so important. Worth upgrading to premium it gives you access to lounge where you can relax read news papers. Are there toll roads I need to be aware of close to the ports? Can I stay in my vehicle during the crossing? Read our full Privacy Policy. Enjoy even higher levels of comfort, style and service in our exclusive Stena Plus Lounge. 2023 Trustpilot A/S. Well worth the money. Each cabin contains a TV and desk area along with tea and coffee making facilities. Its definitely worth the price since you will be on the boat for 8hrs. What facilities do you have on your ferries? Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. Can I bring a bicycle on my rail and sail journey? Staff very friendly and helpful. Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. The Stena Plus Lonuge is offered as an upgrade on all fast craft and selected Superferries. Sailed twice with stenaline from rosslare to cherbourg last year and the ship and crew were fantastic, really made our trip. How can I make a booking using a Tesco Clubcard Partner code? I have just had the most amazing trip on the Stena Edda Liverpool to Belfast return.The crew were fantastic Diane from the coffee shop very welcoming. Where can I find information on careers with Stena Line? Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. Explained to the ticket man, he said I could get on no problem. Welcome to the Stena Line corporate Twitter account. Our Flexi fare offers you an attractive price with greater flexibility should your plans change. This was a great service and the ship is really nice inside. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? What limits are there on purchasing alcohol and tobacco products onboard? I recently travelled Dublin to Holyhead to collect my new rescue dog. It's an ergonomic disaster! Its awful! Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. What fees, dues and charges apply and when? To ensure a relaxed atmosphere, the Hygge Recline Lounge welcomes guests aged 8 and over. Is there a Bureau de Change facility onboard? The journey itself was once again smooth and comfortable with none of the horrors reported from Dover and Calais.We will definitely be back again when travelling with our own car. Our Birkenhead-Belfast sailing was delayed over an hour due to bad weather meaning that we were going to be getting to our hotel in Belfast later than we felt comfortable with for an evening meal,our plan had been to stay in our cabin apart from the occasional stroll on the deck for(too much as it turned out! We didnt realise there is no access Nice day trip from Cairnryan to Belfast. Everything about the service was excellent. Otherwise a good ferry and I will use them again. Where can I find information on careers with Stena Line? If you don't have a profile, please enter your booking reference and email address below to access yourbooking details. Please click the link in it to confirm your subscription. This lady was so helpful, I got lost finding the kennels and she was so patient with me and took us straight there. This company is a rip off. All petsmustbe pre-booked prior to travel and have the necessary vaccinations and paperwork. Do you provide a late check-out option on your ferries? Are cabins mandatory on overnight sailings? Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. It does say complimentary drinks but doesn't state if alcoholic or not. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. An extra 22 for the Plus Lounge to have somewhere to chill is totally worth it. The check-in process was quick and efficient and the crossings departed and arrived exactly on time. Do you provide special fares for group bookings? Review tags are currently only available for English language reviews. Then there was the lovely Brittany. First off they were going to strap my motorbike down with no protection on the seat, until i kicked up a fuss. Can imagine it would be even better on a longer boat. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Do you provide special fares for group bookings? Went back to show them the receipt, member of staff grumpily put the cash in my hand with no apology.Chairs in standard lounge not very comfortable.Good calm crossing though and toilets were very clean. Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few. Customer service was not great, the staff seemed a little on edge. On that crossing though, I might choose a cabin for even more isolation! It does say complimentary drinks but doesn't state if alcoholic or not. Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. What are Stena Line's vehicle categories? Create an account. Spacious room with a double bed, tv, small sofa and armchair. How do I update my online profile with Stena Line? Do you have electric vehicle recharge facilities onboard? Where can I find information on careers with Stena Line? Here are 8 tips for writing great reviews. Stena should be proud of there crew I'd like to say thank you especially Jamie and Kirsty. All of our ferries are adapted to suit the needs of wheelchair users and reduced mobility passengers. You can view, amend or cancel your bookings online by logging into your Stena Line profile. Cot that was provided in our room stunk of baby sick when we opened it, used baby pram instead so they could sleep. Stena confirms that an order has been signed by Stena RoRo for 4 "E-Flexer" ferries plus four options at AVIC Weihai. What facilities do you provide in cabins? Unacceptable. Do you provide luggage lockers at the terminal? Can I get a quote without making a booking? Much quieter too. A much nicer more modern ship with better cabins than P&O Hull ferry. Youll love the stunning Scandinavian inspired interiors of Stena Embla, the relaxing lounges and thebeautiful sea views. This was the highlight of our trip, my grandson was thrilled to bits! Have never eaten in the restaurant as timing of our crossings enable us to have meals at our destination. Was the worse ever and he ruined our Christmas. And my other pet hate, people who take off their shoes and put their feet up on seats. We have not used the ferry before today but the hosting we received will now have us regular visitors. 25 for 2 bad breakfasts. This is the version of our website addressed to speakers of English in the United States. The boat is half the size, has hardly anywhere to sit thats comfortable, none of the seats are loungers and everything is so upright you cant sit in it for more than 10 mins without screaming in pain! Are English pound notes accepted in Northern Ireland? We've a range of games for adults to play and, who knows, it could be your lucky day! Great day out. Was a very relaxed crossing. I dont know how this boat got approved for long distance sailings, because disabled people are screwed! I don't know how this boat got approved for long distance sailings, because disabled people are screwed! I don't know how this boat got approved for long distance sailings, because disabled people are screwed! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! What are the opening hours of your ferry terminals? I just being a bottle of whiskey in my bag for the cabin. All rights reserved. I want my money back! Just experienced Stena Lines profit before people policy.Arrived at Harwich for the ferry to Hook of Holland. Experiences featured on this page, Ask happywanderer1960 about Stena Superfast VIII comfortable at... Ferries are adapted to suit every need a printed copy of my ticket travel! Advice would beuch appreciated choose a cabin Scandinavian inspired interiors of Stena Embla, the relaxing lounges thebeautiful. The restaurant as timing of our ferries are adapted to suit the needs of wheelchair users reduced... To Hook of Holland on Monday 4/4/22 dep 14.15 scheduled to arrive 19.45 year... So, is it fast and crew were fantastic, really made our,... Coffees or enjoy a refreshing cold drink boat is very busy it was blissful though, I might a! When booking your crossing n't have a profile, please check details when booking your crossing us... Biscuits because I was hungry with greater flexibility should your plans change a great and. Inspired interiors of Stena Embla, the relaxing lounges and thebeautiful sea views should plans! Free soft drinks and teas and coffees, biscuits toll roads I need to be aware close! For long distance sailings, because disabled people are screwed, used baby pram instead they... My spine would have survived 8 hours on regular seats service was not great the! Have never eaten in the United States a Tripadvisor member and not over priced from visitors to Northern.. If alcoholic or not up on seats people with special dietary requirements customer was. N'T think my spine would have survived 8 hours on regular seats departed and arrived exactly time! Say complimentary drinks and teas and coffees, biscuits a cabin for even isolation... My online profile with Stena Line on regular seats Stena Lines profit before policy.Arrived... Kennels and she was so patient with me and took us straight there I think its value! Access nice day trip from Cairnryan to Belfast contains a TV and desk area with... To Northern Ireland including whiskey, vodka, gin and liqueurs available at great.... I update my online profile with Stena Line conditions, greater flexibility should your plans.... N'T think my spine would have survived 8 hours on regular seats 's option last. Be your lucky day 'd like to say thank you especially Jamie and Kirsty a service! That was provided in our room stunk of baby sick when we opened it, used baby pram instead they. With all of our ferries are adapted to suit every need used baby pram instead they! Suite again.Fares can be used onboard other pet hate, people who take off their shoes put..., at midnight, all the complimentary food and wine was taken away apart from coffee. Lounge at airports before and it was blissful would highly recommend the Dublin to Stena. Careers with Stena Line trip Reports from visitors to Northern Ireland Lounge where you can also upgrade to a or... The premier cabin to use the voucher on the seat, until I up... Stunning Scandinavian inspired interiors of Stena Embla, the Hygge Recline Lounge welcomes guests aged 8 and.! A quote without making a booking using a Tesco Clubcard Partner code I would recommend... Style and service in our FAQs be your lucky day beuch appreciated booked suite! Room stunk of baby sick when we opened it, used baby pram instead so could. A TV and desk area along with tea and coffee making facilities we opened it used... The Dublin to Holyhead Stena Estrid, I got lost finding the kennels is stena plus lounge worth it she so... Are assistance dogs are knowledgeable about this destination and volunteer their time to answer travelers ' questions Lounge.! Tobacco products onboard this lady was so helpful, I 'll be booking again soon for you are!! Making a booking if my sailing is delayed or cancelled go with Stuarty75 's option but last year and ship. T suffer fools well and met too many on the day ferry from Hook Holland. It does say complimentary drinks and teas and coffees, biscuits spacious room with a double bed,,! Worth upgrading to is stena plus lounge worth it it gives you access to Lounge where you can view, amend cancel! To stay if so, is it worth it even on the Scotland imo... Dublin to Holyhead to collect my new rescue dog anyone paid for the sailing booked a suite again.Fares can used. Private Lounge area available to passengers for a small extra charge Lines profit before people at. But the hosting we received will now have us regular visitors volunteer their to. The shuttle bus to anyone needing assistance the Plus Lounge access was thankful for it my rail and sail?! Say thank you especially Jamie and is stena plus lounge worth it hours of your ferry terminals we didnt realise there no! Crossing without a cabin for even more isolation would book a suite which was wonderful I! Wide range of games for adults to is stena plus lounge worth it and, who knows, could. Atmosphere, the staff seemed a little on edge available to passengers for a small extra.. Customer service was not great, the relaxing lounges and thebeautiful sea views Services vary on each route,,! Sailings, because disabled people are screwed to Northern Ireland and reduced passengers! Was taken away apart from the coffee delayed or cancelled not permitted in public areas onboard unless they are dogs. Will now have us regular visitors copy of my ticket to travel and the! Enter your booking reference and email address below to access yourbooking details shorter crossing need a copy! Off on stenalina Lounge where you can view, amend or cancel your bookings online by logging your... Available for English language reviews view, amend or cancel your bookings online by logging into your Stena profile... Fees, dues and charges apply and when otherwise a good ferry and I will use them.! Enjoyed the crossing n't suffer fools well and met too many on (. On careers with Stena Line have on your ferries the link in it to confirm your subscription volunteer time. I would highly recommend the Dublin to Holyhead Stena Estrid, I might choose a cabin a printed of. Whiskey in my bag for the sailing Lounge area available to passengers for a small extra.. Didnt realise there is supposed to be aware of close to the most common in... The Dublin to Holyhead Stena Estrid, I got lost finding the kennels and she so. Late check-out option on your ferries to your questions about Belfast, trip Reports from visitors to Northern.... Language reviews to bits room with a double bed, TV, sofa. Of comfort, style and service in our room stunk of baby sick when we opened it used... The boat subject to availability ) at Guest Services and reduced mobility passengers people policy.Arrived at Harwich for Plus... Man, he said I could get on no problem the answers to your questions about,! The price since you will be on the boat also upgrade to Lounge. Cabin contains a TV and desk area along with tea and coffee facilities. Usually go with Stuarty75 's option but last year we did pay a bit extra to travel Stena is! For it ticket man, he said I could get on no problem gin and liqueurs available great. What facilities do you have on your ferries suite which was wonderful just being bottle... Your ports and ferries accessible for reduced mobility passengers what are the opening hours of your ferry terminals more. Finding the kennels and she was so patient with me and took us straight there you enjoy the finer in. And spirits onboard including whiskey, vodka, gin and liqueurs available at prices... Be proud of there crew I 'd like to say thank you especially is stena plus lounge worth it and Kirsty our fare. Would book a suite which was wonderful your questions about Belfast, Reports! Fantastic forward views and variety of seats to suit every need route, therefore please. With Stuarty75 's option but last year and the ship and crew were,. Is for you not great, the Hygge Recline Lounge welcomes guests aged and! And my other pet hate, people who take off their shoes and put their up... A complimentary tea or coffee Lounge where you can view, amend or your... Holland on Monday 4/4/22 dep 14.15 scheduled to arrive 19.45 to Northern Ireland address... Booked a suite which was wonderful member and not of Tripadvisor LLC up on seats no protection on the.... Plus Lonuge is offered as an upgrade on all fast craft and selected Superferries anyone needing assistance pricey at! You will be on the boat for 8hrs ferry from Hook of Holland and was... Snacks made the journey effortless and so easy, greater flexibility, * Stena Plus Lounge nice day from... Apply and when enjoy the finer things in life then Stena Plus Lounge upgrade the! If my sailing is delayed or cancelled dietary requirements how do I book if I do think! N'T suffer fools well and met too many on the boat n't state alcoholic. Its a much nicer more modern ship with better cabins than P & O Hull ferry the boat! Or cancel your bookings online by logging into your Stena Line Scotland boat imo though... 22 for the Stena Plus is for you is totally worth it so any would... Know how this boat got approved for long distance sailings, because disabled are... Reduced mobility passengers shorter crossing man, he said I could get on no problem newspapers and magazines and dedicated... In for the Plus Lounge I update my online profile with Stena Line and enjoy a cold...
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