Please do not reset the smart device while we are checking the Virtual ID. Ideally, that will be more than enough to help you through ninety percent of the errors with the smart plug not working. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. Very aesthetically pleasing. Second, plug in a lamp or other small appliance to see if it gets power. 1. After the third off/on cycle, the light should flash, indicating that the manual rest was successful. Your Gosund smart plug has three indicator lights red, blue, and green. Youll be able to check to see just how much energy is going through each plug. 4.IMPORTANT: You can rename the devices with Gosund App.So if you rename a smart bulb "livingroom Light",then Echo will get that same name after discovered the devices in Step 9; You can change the Wi-Fi on your Gosund smart plug by performing a factory reset on the plug and then setting it up again and connecting to the new Wi-Fi. Depending on the router youre using, you may need to switch your Wi-Fi network band via the settings. But then, the connection may sometimes fail, which is probably what youre currently experiencing. If not, it means the device hasnt received power, and youll have to confirm if the outlet is working. You can access so many streaming services, useful apps, and answers to what question comes to your mind with Alexa. To find the Virtual ID, please open the app- click the smart device's name - and click "edit sign" on the top right of the screen; Click "Device Information", then you'll find "Virtual ID". When you plug in the Gosund smart plug into a wall outlet, the green light on the side lights up to indicate that it is connected to a power source. The compact design of the smart outlet saves space and prevents any area from getting too cluttered. You may not feel that this is important, but it can help if youre trying to conserve energy. Turned on the Tuya skill and boom, works like new. Reconnect to your wi-fi or change servers to restore the connection to your Alexa device so that it works again. Now Alexa discovers devices by the skill rather than herself. If that doesnt fix the issue, then the smarter thing to do is to hire an electrician to help with the power connections. Insert the Gosund smart plug into the socket you want to use. Press question mark to learn the rest of the keyboard shortcuts. Unplug your Alexa device for up to one minute to power cycle it and give it a soft reset. But we recommend you use the Smart Life App as it has more features. Just happened to me 4 hours ago. Happened about a month ago too. For example, you may want to turn on several lamps in one room. Once you get your smart plugs connected to WiFi, take your smart home one step further and integrate the plugs with your smart home hubs, such as Alexa and Google Home. Before you start troubleshooting the Gosund smart plug, make sure that the wall outlet is working. Return to the app, which will begin scanning for your smart plug. You can put it anywhere even in a conspicuous place and it will keep a low profile. If you do not see a slow blinking light on the side of your Gosund smart plug, reset the device by holding the indicator for 5 seconds. Most of the time, fixing the situation is not that hard as long as the power supply to the plug is optimal. The red light means that it is not connected to the WiFi network, and the blue light indicates that it has successfully connected to the network. How to Fix Alexa 1. If you own an Amazon smart speaker like an Alexa or Echo Dot, an Amazon smart plug is well worth considering since youll simply be able to plug it into the wall and wait for it to connect. In your Wi-Fi settings, select the SmartLife network. I'm sorry, just go to your Alexa app, add device, choose the switch or smart plugs and then choose tuya as the brand, then cofirm your device with your phone number and password. DWYM is your trusted product review source. Once your plug is in place, youll need a way to control it. Same, I spent 2 hours only to figure out the gosund link is down, Same thing for me, hopefully it gets fixed soon. Keep in mind that some issues like this could be global, so if it still doesnt work, try contacting support or wait for some time and try again. Lets take a closer look at these modern devices, why they are so popular, and how to set them up in your home network. It can't do its function if its setup has failed or the plugged-in device is turned off. Where is your Alexa device located? *Alexa,turn on my plug Its important to consider size as youre shopping. You dont have to spend a fortune on fancy wiring or state-of-the-art appliances. My goal is to always be discovering new interests and bettering myself as a writer and editor along the way. Allows you to manage your electrical appliances at the comfort of your phone by use of the free downloadable app with the availability of a network. In Google Home Assistant, choose Add Device under the main menu. Easy set-up (If you follow instructions), just plug it into an outlet, download the app to your smartphone, set up the wireless connection, and then control your devices. If not, perform a reset on the plug and start the connection process again. Some wi-fi routers have a different range than others and it may simply be in an inconvenient location. You're connecting to an unsupported Wi-Fi band. Doing so will de-register the device from your account and force you to repeat the setup process, so consider this the last-ditch option. Find the skills setting options under the Skills & Games section in the menu on your Alexa app. Similarly, you need to also check for interferences and make sure that your smart setup is not cluttered with too many smart devices. If the app shows that your Gosund Smart Plug is offline, here are some fixes to try to get it back online: Your Gosund plug should be back online now. From there, he will send a new system within the same week, and you will be able to install this new plug to get the desired response. Unsubscribe at any time. Simply select your wi-fi network, enter your password, and see if your Alexa responds to it. Its a great way to get low-cost smart lighting by plugging in lamps or to give yourself peace of mind by knowing at a glance whether the iron is on or off. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. Be sure to update the information in the Gosund app. This skill may share device information with Amazon. The Alexa app is generally reliable, but you may need to delete and reinstall it if you continue to have problems. Alexa devices come equipped with skills that only work if you enable them from the menu. Factory Reset Your Smart Plug, Router and Update the App. If youre not too sure about the hardware and the plug seems to be in poor shape, then youre not left with options here. Devices generally update the firmware when they arent using them, but you can trigger the update if you reset your Alexa. One of the biggest concerns with a smart plug is how tough it will be to set up once you have it. But before you buy a smart plug, there are a few things to consider. If the new smart device isn't set up, incompatible, or connected to another wireless network, it seems like it's unresponsive. Your Gosund smart plug and mobile device need to be connected to the same WiFi network. Do Not Sell or Share My Personal Information. And that will do the trick. After several seconds, it should slowly pulse, indicating that it's ready to be added to a TCP gateway. Alexa devices run on your home WiFi network. To reset a GE Link LED, you'll need to cycle the bulb off and then on five times, pausing for 3 seconds each time you flick the switch. Then use the Amazon Smart Plug again. Plug your Alexa device in all the time so that you can access all of its features around the clock. This ensures you dont need to unplug the device to scan the code. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. However, this doesnt help if there is a wi-fi problem or if your software is out of date. Set Schedules / Timer You can use the free app to create schedules / Timer to automatically power on or off your home electronics and appliances at anytime. These can all be renamed so youre able to easily identify which plug is which, and they can also be grouped together so youre able to turn on all devices at once. That may be tricky depending on the size of your house or how many smart devices you have. At this point, you need to take a peek at the hardware side of things. One benefit you wont find with many smart plugs is energy reporting. Yes No All Help Topics Alexa Devices Help Quick solutions Devices & Content Through the Gosund app it works but whenever I try to use them through Alexa it says "Device is not responding"! Update as January 4, 2022:Checkout The Best Smart Plug for a detailed review of all the top smart plugs. Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesnt, unplug the device from the outlet for about 15 seconds and then plug it back in. Whether you have an Alexa, Google Assistant or some other speaker, though, its important to note there are plenty of smart plugs that work with all of them. Plug the Alexa back in, let it power back on for a minute, and check to see if it works again. The brain behind Amazon's voice powered devices like Echo, FireTV etc. Wait 3-4 seconds, then repeat two more times. You may also consider getting a Wi-Fi extender to boost your Wi-Fi network signals. Easily build smart life in the cloud (include Gosund and NiteBird devices) Remote control of household appliances, peace of mind, power saving, open whenever you want Can add multiple. Enter a name for your device and tap Save. You've changed your router or your internet provider. If you do not see rapidly blinking lights when installing your smart plug, hold the indicator for five seconds. After the fourth cycle, the . To begin the reset process, locate the button on the side of your Amazon Smart Plug. And this usually happens if your device is positioned too far from the Wi-Fi router. First, look for a red, green, or blue indicator light on the side of the Gosund. Refer to your user manual for detailed instructions. Try this: Remove the device from Alexa app Open Smart life and select the device having issues Delete device from Smartlife app including network Ensure you're on 2.4ghz network Hold down button on plug to reset and add to smartlife Open Alexa and search for new device See if that works. You can change the WiFi for your Gosund smart plug through the app on your phone or tablet. So, you can avoid that situation by reaching out to the dealer and explaining the issue. In most cases, fixing the Gosund responsiveness is not that hard to do. I tried everything from resetting them, deleting them, going through Tuya, SmartLife, and nothing seems to work! To make sure everything works, you can head to the home screen in the Gosund app by tapping Home on the bottom left of the screen. If there are discolored sections or damaged parts, there is not much that you can do to fix the situation. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. For most things you would plug in this wont make a difference. 3. Smart plugs are among the simplest (and most affordable) ways to bring smart home functionality into your home. From there, you can also check up on the application-related errors and then try using the smart plug from a different mobile device. Make sure that the WiFi you are using for your Gosund has a 2.4GHz bandwidth. I have seen other smart devices that have a light that changes color depending on if the plug is ON or OFF. The maximum power changed as local voltage. Youre also able to connect your smart plug to a voice assistant like Google Assistant or Alexa to operate your smart plugs with a few simple words. If the plug does work this time around, then you will need to either invest in a router extension or consider removing all of the extra wireless units permanently. An Alexa may not connect to your wi-fi network if you have a pending update in some cases, and you can fix that if you install it. When setting up your smart plug, it will automatically go into the default EZ pairing mode once you have specified the device you want to add and confirmed your Wi-Fi network and password. On if the outlet is working in your Wi-Fi network, enter your password, check! Gosund responsiveness is not cluttered with too many smart devices skill and boom works! Device in all the time, fixing the Gosund responsiveness is not much that you change! Most affordable ) ways to bring smart home functionality into your home on my plug its important to consider as. 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