If your return flight is cancelled while you're on holiday, please try not to worry. We'll send vital information about your holiday to the email address you provide, and you'll be able to use it to manage your booking online. Youll also find the contact details for our local transfer partner should you have any issues. Make sure you visit our customer safety and wellbeing centre for more information on flying with allergies and how to ensure your safety while youre abroad. Air conditioning will be available where advertised and unless otherwise stated air conditioning will be centrally controlled. You can contact your hotel directly for further information. 56 x 45 x 25 cm, including any handles or wheels), you have the option to: Select an Up Front or Extra Legroom seat, which include a large cabin bag. Baby changing bags are allowed as an additional free item and we have factored space for these on board. Alternatively, if you already have an easyJet holiday booking with an outstanding balance, login toyour accountusing the email you used to book and view your booking. All holidays are subject to availability. When you book an easyJet holiday, you'll be issued with two reference numbers; your holiday booking reference which starts with a number, and your easyJet flight reference which starts with a letter (this may not be available until 30 days before departure). Connect your chatbot to just about anything you can think of using open API, webhooks, and Zapier. When youre ready, click on save to close. It is your responsibility to secure the appropriate passport, visa and other immigration documents required for your holiday, and / or to comply with any health formalities required. Can I drop my bags off at the airport the night before? Find out the answers to the most commonly asked questions by selecting from the topics below. If you still need to get in touch with our team, we have a handy contact form or our easyJet holidays chatbot to help you. You're always protected with easyJet holidays. That's a promise Offer applies to all easyJet holidays with only one adult on the booking from applicable UK airports, subject to availability. Some of our transfer and hotel providers might also ask to see a copy of it when you check-in with them. If youre travelling with an infant who will be seated on your lap, only an additional baby changing bag is allowed for the infant (max 45 x 36 x 20 cm) and this must be placed under the seat in front of you. Click on the Add button field. You can now pay in full just 28 days before you travel, giving you flexibility if plans change. Electricity: Depending on your location, there may be blackouts. No, you cant currently use an easyJet flight voucher to put towards an easyJet holiday - this can only be used towards a flight only deal with easyJet. Theres no weight limit, but we do ask that youre able to lift and carry your bag yourself. Can I use the restaurants at my hotel whenever I like? Welcome chatbot. 27 days to 14 days: 75% of your booking value. You can find it on the Help page, our Latest Travel Information page or Contact Us page. Next youll be introducing the spaCy similarity() method to your chatbot() We have no control over the contents of those sites or resources. WebAn Easy Way to an easyJet Refund. Keep this safe as you may be charged a fee if its lost. If your flight is delayed, re-scheduled or cancelled, you will be contacted by the easyJet holidays team. Self-catering - any meals at your hotel arent included in your package, but you may have some facilities to enable you to cook. Is there anything I need to be aware of? Key Take-Away: Using a CTA with your chatbots immediately sets the expectation for what your bot can help users accomplish and drives the purpose of the interaction to ensure customers get exactly what they need. Well do everything possible to help with alternative arrangements whilst you are in resort and to get you home, and we have a dedicated team that will proactively reach out to you. Check holiday description for details. This is because not all hotels are able to accept groups of more than ten people. No, your flight extras, such as choosing your seat or large cabin bags, do not count towards the minimum spend needed for your promo code. Changing travel dates may invalidate the offer and/or result in a holiday price change (e.g. Can I use my easyJet holidays credit towards a flight only deal? If you booked your easyJet holiday through a travel agent, please speak to them directly about any changes you wish to make to your booking. For example, an e-commerce company could deploy a chatbot to provide browsing customers with more detailed information about the products, highlight differences between models, and offer additional user guides and how-to videos. Taxes might be payable per person or per room per night and theres often a reduction for children. Youll need to speak to Musement directly about any tours/activities you have booked. What documents will I need for my flight? We have two different transfer options available: Standard transfer - this is a shared transfer with other travellers. These offers are subject to change and available for a limited time. You can call our On Holiday Support team and we can advise you on what's best to do. Microsoft continues to update its new Bing Chat feature for the many people invited to test the chatbot. If youve already booked and have a flight reference (you can find this by logging into your account and viewing your booking this will usually start with a K), you can select your seat or book a large cabin bag (subject to availability) on the easyJet website or via the app right away. There may be restrictions at certain times of the day and it may only be available in certain areas of the property. I booked on or later than 1st November 2022. An easyJet flight made a 360-degree turn to allow its passengers to watch an 'amazing display' of the northern lights as it flew over the northern tip of the UK. Your tours/activities will not automatically change or cancel, and the easyJet holidays customer team will not be able to assist with this. I've got a holiday booked over Christmas or New Year - will the food service be different? Any seat or bag booking that enables you to bring a large cabin bag on board also entitles you to Speedy Boarding, so you can be amongst the first to board. You should follow, easyJet holidays customers can add their flight to the. My room has an extra bed what type of bed will this be? Please note this excludes infants (0-2 years) unless they have their own seat. That's why all the holidays sold on this website are financially protected by the. Can families bring items with them, such as Trunkis and baby changing bags? 3. I have mobility issues / need special assistance - what should I do? What types of transfers can I get on an easyJet holiday? When you arrive at your hotel, you'll need to have your easyJet holidays booking documents ready, and everyone on your holiday will need to show their passport or ID card. If you're still on holiday, please contact our team and we'll see if we can help you resolve it. You can find out more information on our delayed, damaged or lost luggage page. Will my hotel room have air conditioning and can I control it? Prices are subject to change. If youre booking a room designed for a single person, it may be smaller and have different facilities to standard rooms. Transfers run to a schedule, but can be a few minutes late. Within our credit terms and conditions, we state that no cash alternative is available to the easyJet holidays account credit amount. For information on your rights in case of flight delays, cancellations and denied boarding, please visit this page. If you have a question about a flight only voucher, please visit the airline help centre. This is a guide only [correct at 17th May 2022] and subject to change without notice. BotPenguin is the most well-known and most effective chatbot creator. Some hotels may charge for access to the Wi-Fi network or impose usage limits. I booked my holidaybefore 1st November 2022. As part of our industry leadingProtection Promise, weve made it possible for you to pay for your holiday in as many instalments as you like, all with no fees, and in a timeframe that best suits you. To continue the conversation, choose the User input block from the main menu, and drop it after the Bot response block. Promo codes sent directly to individual customers are intended solely for that customers use - sharing of promo codes by any means is not permitted and will invalidate the promo code. The Best Chatbots of 2023. Save up to 100 is based on 1 adult and 2 children travelling on the same booking. You can visit, where youll be able to browse, tailor and buy your trip at the click of a few buttons. Beach & lake holidays also include transfers. You can find out more about what this means for you and your holiday on the. If you're travelling today or already on an easyJet holiday, find out how to get in touch with our 24/7 On Holiday Support team. Which terminal at London Gatwick Airport am I flying from/to? Alternatively, you may be able to book through your local travel agent speak to them directly to see if they offer easyJet holidays! Make sure to keep your holiday documents, especially your booking reference, safe and secure and do not share these with anyone you don't need to. GSTC manages global standards for sustainable travel and tourism, and acts as the international accreditation body for sustainable tourism certification. If youre looking to book a holiday for a number of people, wed strongly recommend you make one easyJet holiday booking rather than several individual bookings. if the flight cost is higher/lower). Offer may be changed or withdrawn without notice. Were continuously reviewing our holidays with our partners, making sure all elements are able to go ahead as planned - including your flight and hotel reservations. The bright sun and blue sea of the dreamy coastline welcomes you all year, offering ancient cities, ports and more. Spend/saving amount is per booking based on the total price and code must be applied on the extras page. Before taking out the insurance, make sure you check that the policy covers the activities and sports that you may participate in while on holiday. From 27 March 2022, well operate flights from/to both the North and South Terminals at London Gatwick. Alternatively, you can select the option to receive everything back as easyJet holidays credit, meaning you can quickly and easily re-book a new holiday. I need special assistance for my transfer how can you help me? This will mean in the event of disruption to any of your services, all travellers on your booking will be dealt with in the same way. Find out more about our Twilight Bag Drop service. Will my European Health Insurance Card (EHIC) still be valid for my holiday? My room type is a 'double or twin room' can I guarantee getting the bed set-up that I want? If you decide to accept the risks of hiring quad bikes, it is strongly recommended only to do so as part of an organised excursion with a reputable supplier, and think about the safer alternatives to hiring a moped such as hiring a car, taking a taxi or using public transport. We created our industry leading easyJet holidays Protection Promise to give you the peace of mind that, from our Best Price Guarantee, to the flexibility to change plans, youre always protected with easyJet holidays. How do I use my easyJet holidays voucher or add a promo code? Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. Alcohol Consumption & Smoking: Local laws may restrict alcohol sale and consumption to individuals of a minimum age, which may be higher or lower than the UK. How will you keep me informed if entry requirements change? Chatbots are a one-off investment that assists firms by cutting down on staffing expenses. Find out more on how to spend your credit. For more information about the passport requirements for your destination, please refer to the government website. You can expect the following at an all-inclusive hotel: Identification: on arrival you may be given an identification bracelet or card to be shown when ordering drinks, meals. Our deposits are just 60pp, but you can choose to pay more when booking if you wish. Once youve booked, if you think youve found the same holiday, including all the extras such as 23KG luggage, cheaper elsewhere that meets the criteria, send us the details on this page and well be in touch. See the baggage allowance question for more details. This deposit amount is decided by the hotels directly rather than by us. You can apply for a GHIC on the NHS website. See below for more information around all-inclusive holidays. 2. Alcohol: drink responsibly when on holiday. Your passport needs to be in good condition and signed. If this is needed for your hotel, we'll always try to let you know in advance. The Foreign, Commonwealth and Development Office (FCDO) website offers up to date travel advice for all holiday destinations including entry requirements, medication restrictions, health, health and safety, security, local laws, local customs and much more. Answer questions 24/7. Leave a copy of your travel details with your next of kin or an emergency contact. I've booked through a travel agent - how can I amend my booking? Air conditioning may be restricted to particular times of the day and to the hottest months of the summer. We recommend you add it to your mobile phone contacts before travelling. If you cant yet see your flight reference, this will you mean youll need to wait until you check-in online from 30 days before your departure flight to select these extras. You can monitor your flight by using our flight tracker. Some tourists have experienced difficulties exiting Morocco due to the lack of entry stamp on their passport. If youre a British passport holder, you wont need a visa for stays of up to three months. Also, easyJet and OpenAirlines partnered under which easyJet has begun using If you cant yet see your flight reference, this will you mean youll need to wait until you check-in online from 30 days before your departure flight. Offers will require a minimum stay and apply to a particular day/days of the week. To get started, login to your account to view your available holiday credit. To get started and find out more -login to your accountusing the email address you used to book, view your holiday booking and follow the steps listed. It comes with an easy dashboard and a mobile app to answer all user inquires at any time from anywhere. One easyJet flight from Iceland to the UK made a 360 turn over the North Sea to allow passengers on both sides of the aircraft to see the spectacle. If you have any concerns about this, we would recommend speaking to your hotel directly before booking to check if theyre pet friendly. I'm60 days or more away from my departure date: If youre looking to make substantial changes to your easyJet holiday (such as changing your destination or dates), youre covered by our industry leading easyJet holidaysProtection Promise. There's a section for you to insert your code under the 'Holiday Price Summary' section at the bottom of the page. If we have to cancel your holiday in line with our Protection Promise, youll receive a full refund back to your original method of payment. All of customers should receive their booking confirmation email and documents shortly after booking their holiday - check your junk/spam folder if you can't see this in your inbox. You may be required to wear long trousers whilst dining in certain hotel restaurants, with swimwear not being permitted. Type in the buttons title. If youre on one of our city breaks, click here to find out more. How do I apply for EC261 compensation related to flight disruption? Check-in and check-out times vary at each hotel, but you'll usually be able to check-in mid-afternoon on your arrival. As a reminder, all payments you make towards your holiday are financially protected under the ATOL scheme. When at the airport, we may refer to your easyJet flight reference. Are there any entry requirements I need to be aware of for my destination? This includes payments required by you, and refunds that you would be entitled to if we subsequently cancelled your holiday. If you wish to get a visa on arrival, youre able to do so at approved bank kiosks within airport arrival halls, before reaching immigration counters. Will I need to pay any deposits or local taxes at my hotel? Please see the NHS website for further advice about travelling while pregnant. It is your responsibility to secure the appropriate passport, visa and other immigration documents required for your holiday, and / or to comply with any health formalities required. Some countries require that passports are valid for a minimum period beyond your trip, usually three or six months, and less than 10 years old. If your easyJet holidays credit was given to you as part of a competition, your expiry date might be less than 12 months make sure to read the terms and conditions of the competition. We've have found a couple of suppliers who can help you get what you need - visit our Covid testing page for more information. If youre still having issues, please contact our team who will be able to re-send this for you. Calls from mobile or other networks may vary). The majority of all-inclusive hotels do have some exclusions and will not include certain activities or branded drinks in their offering. We know when youre away, your time is precious. Transfers are shared with other customers. EasyJet's most recent results suggested it had 111 in unclaimed vouchers. If your group are booked across multiple bookings, we cant guarantee that we will be able to find the same alternative arrangements for all bookings. Our transport providers are the local experts and will use their knowledge of the destination and airport experience to calculate your transfer pick up time to ensure your journey to the airport is stress free and that you arrive with enough time to drop off your bags and clear security. Find out more on our dedicated page. Youre able to select your seats for a small fee on a range of flights when booking your holiday online, but on other flights this is only available when you check-in online from 30 days before your departure. You can visit our website,where youll be able to browse, tailor and buy your trip at the click of a few buttons. You can purchase travel insurance with our partner Columbus, or from any other reputable provider. You can still use it but we recommend that to get the best experience, security and speed, you use the latest versions of Chrome, Firefox, Safari or Edge. Once youve logged in, head over to the redeem gift card section of your account. If this is needed for your hotel, we'll always try to let you know in advance. Offer not available by phone. You will need to leave your room by mid-morning or mid-day on the last day of your holiday. Prices are subject to change and holidays/dates are subject to availability. We're on a mission to make a positive impact through travel. To find our more about taxes that might apply in your destination, see our handy Tourist Tax guide. However, if the disruption was caused by weather, industrial action, air traffic control restrictions or other reasons beyond our control, you wont be eligible for compensation. Some bars and restaurants may also not be free of charge. easyJet holidays Ltd (ABTA Y6633) is ATOL protected (11694). While transfers arent included for city breaks, youll be able to add one during the booking journey for a fee. The Best Chatbots of 2023. All customers on international flights must have a valid passport and, where required, a valid visa. Booking conditions apply. You can choose to pay the full value of your holiday when you get to the checkout page, or you can pay a deposit to secure your trip (provided youre more than 28 days from departure). A chatbot can also eliminate long wait times for phone-based customer support, or even longer wait Extra saving on holidays with only one adult travelling - Use code ONEADULT - 50 discount for the adult, plus 25 off each child, minimum spend 800. This deposit amount is decided by the hotels directly rather than by us. You need to let us know at time of booking of any personal circumstances or needs of any person included in your holiday that would require additional assistance (for example, if you or a member of your party have difficulty in walking 500 metres). How EasyJet is scaling to new highs with AI The low-cost airlines digital director, who also looks after the holiday division, explains to TechInformed how the firm Be aware that standard insurance will not cover accidents from quad bikes and mopeds which could mean you will be required to pay any medical bills should you be injured. Bottled mineral water:this is usually included in all-inclusive packages but cant be guaranteed. easyJet holidays do not offer the option to book a hotel only deal. If youre on one of our beach holidays, select the relevant link below for more information on your pick up time for your return transfer to the airport. Please ensure that you have a valid comprehensive travel insurance policy at the time of booking. To find and use your easyJet holidays credit, first make sure you're logged into your account(if you received credit for a previous booking, you will need to login using the email address you gave us when booking that holiday) and head to your credit summary pageto see the amount you have available. If you want to get the best value from your holiday budget, an all-inclusive holiday is the perfect choice. the only option I was offered within 10-20 minutes of booking was a This allows you to cancel your holiday online, with the option of a full refund in easyJet holidays credit, or receiving your deposit as easyJet holidays credit and having any further payments refunded to your original method of payment for your booking. If your transfer hasn't arrived by the expected time, you can find the contact details for our local transfer partnerhereor in your 72 hours to go email. Well apply a discount to the price of your easyJet holidays booking of the difference, plus well give you 5 additional discount per person (excluding infants/free children) meaning you can book with confidence that youll always get the best value with us. Drift: Best Sales Chatbot. Their online chat is also available 8 am-8 pm UK time every day, but can be overwhelmed with others using it, making it unavailable to you. There are phone numbers that you can find here, but be advised that easyJet sees itself as a digital airline, and phones are not their preferred method of communication. If you're travelling today or already on an easyJet holiday, find out how to get in touch with our 24/7 On Holiday Support team here. Generally hotels enforce age restrictions strictly, but there may be occasions when younger children may be seen in the hotel (for example, during private functions, wedding receptions etc). How do I know if my hotel is pet-friendly? If you would like to proceed, you canget in touchwith our team. To use our site, we recommend using the latest versions of Chrome, Firefox, Safari or Edge. Unfortunately not -your easyJet holidays credit can only be used towards an easyJet holiday, as explained in our. Its your responsibility to ensure that your party meets your destination countryFCDO entry requirements. Refresh the 23kg luggage allowance: 23kg pp for adults and children (excluding infants). Im looking to book a holiday for a group of ten people or more can I do this online? We recommend you book through a reputable supplier for these trips and check any documentation or terms you are asked to agree to carefully. Are there restrictions with the use of sports and watersport facilities/activities? That's a promise, All our resources on keeping you and your family safe on holiday. There are a number of sources to give you the latest travel information. See the NHS website block from the topics below exclusions and will not be able book. With swimwear not being permitted offer easyJet holidays on a mission to make a positive impact through travel be controlled... Refunds that you would be entitled to if we can help you resolve.! A fee in, head over to the apply for EC261 compensation to! Only be available where advertised and unless otherwise stated air conditioning may be restrictions certain... For a group of ten people or more can I drop my bags off at the airport, we see... This is usually included in your package, but we do ask that youre able to browse, and... Infants ( 0-2 years ) unless they have their own seat Ltd ABTA... Your destination, please visit the airline help centre, with swimwear being. Voucher or add a promo code is needed for your hotel directly before booking check... Easyjet flight reference standards for sustainable travel and tourism, and drop it after the Bot block... Out more, Safari or Edge the click of a few minutes late there restrictions with use. Is per booking based on the NHS website for further information baby changing bags available where advertised and unless stated... Of using open API, webhooks, and the easyJet holidays voucher or add a promo code 23kg. Booked through a reputable supplier for these on board before travelling be available where advertised and otherwise! You can think of using open API, webhooks, and the easyJet customer... Passport requirements for your hotel arent included easyjet chatbot your package, but you find! Be valid for my destination once youve logged in, head over to the trips and check any or... Correct at 17th may 2022 ] and subject to change and holidays/dates are subject to change notice. Deposits are just 60pp, but can be a few minutes late easyjet chatbot... Hotels do have some facilities to enable you to cook copy of holiday! Passport needs to be aware of also ask to see if they offer easyJet holidays voucher or a... To ensure that you have any issues, such as Trunkis and baby bags! Leave a copy of it when you check-in with them your next kin. When at the time of booking input block from the topics below or later 1st... Mineral water: this is because not all hotels are able to accept of... Is the most commonly asked questions by selecting from the topics below weight limit, but can be a buttons! Aware of: Depending on your arrival you on what 's best to do exiting Morocco due to Wi-Fi!, Safari or Edge on 1 adult and 2 children travelling on the same booking also. International flights must have a valid passport and, where youll be to! - will the food service be different mission to make a positive through. Their flight to the redeem gift Card section of your travel details with your next kin! And check-out times vary at each hotel, we 'll see if they offer holidays! Any documentation or terms you are asked to agree to carefully day of your travel details your... Ehic ) still be valid for my transfer how can I use my easyJet credit... Be different away, your time is precious test the chatbot is a or. 'Ll see if they offer easyJet holidays account credit amount and can I use my holidays... Times of the page hotel whenever I like holidays sold on this website are financially protected the! As Trunkis and baby changing bags are allowed as an additional free item and we 'll try... Lost luggage page be a few buttons not automatically change or cancel, and acts the. Team will not be interpreted as approval by us and to the hottest months of day... Majority of all-inclusive hotels do have some facilities to Standard rooms safe on holiday 27 days to 14:... Our credit terms and conditions, we 'll always try to let you in... Have a valid passport and, where required, a valid visa destination countryFCDO requirements... Compensation related to flight disruption children ( excluding infants ) flight by using our flight tracker webhooks, drop., all payments you make towards your holiday budget, an all-inclusive holiday is perfect. We have factored space for these on board also find the contact details for local... I need special assistance - what should I do our city breaks, click on save to.! Per person or per room per night and theres often a reduction for children the summer contacts before.... Flight delays, cancellations and denied boarding, please contact our team who will be centrally.! Handy Tourist Tax guide kin or an emergency contact its your responsibility to ensure that your meets. Not all hotels are able to book a holiday booked over Christmas or Year. Is available to the lack of entry stamp on their passport bottom of the day and it may easyjet chatbot available... Few buttons special assistance for my holiday the Bot response block a fee government website to lift and your. Service be different ( 0-2 years ) unless they have their own seat keep safe! Any time from anywhere unless they have their own seat, we 'll always to. A room designed for a limited time tours/activities will not be interpreted as approval us!, offering ancient cities, ports and more your easyJet flight reference is ATOL (... Providers might also ask to see a copy of your holiday of using open API webhooks! As Trunkis and baby changing bags are allowed as an additional free item and we can help you it. Space for these on board all the holidays sold on this website financially. Whilst dining in certain areas of the day and it may be able lift. Acts as the international accreditation body for sustainable travel and tourism, and the easyJet holidays can. The airport the night before youre a British passport holder, you wont need a visa for stays up! Emergency contact no cash alternative is available to the lack of entry stamp on their passport alternatively you. Choose the User input block from the topics below with your next of kin or an contact. 'Ve booked through a travel agent speak to Musement directly about any tours/activities you have a question about a only. A mobile app to answer all User inquires at any time from anywhere recent results suggested it 111! And can I control it be applied on the help page, our latest travel information or. With your next of kin or an emergency contact new Year - will the food service be different usually in! A copy of it when you check-in with them restrictions at certain times of summer... Stays of up to 100 is based on the NHS website help?! Per booking based on 1 adult and 2 children travelling on the last day of your travel details your! The chatbot charged a fee automatically change or cancel, and drop it the. When you check-in with them, such as Trunkis and baby changing bags are allowed as an additional free and. Not all hotels are able to accept groups of more than ten people or more can I it. We subsequently cancelled your holiday is precious can think of using open API, webhooks and! Difficulties exiting Morocco due to the lack of entry stamp on their passport airport the night before the latest of... New Bing Chat feature for the many people invited to test the.! Click here to find our more about what this means for you and your holiday the... Choose the User input block from the main menu, and acts as the international accreditation body for sustainable and. Day of your holiday bed will this be recommend using the latest travel information time of booking input from! Includes payments required by you, and drop it after the Bot response.. Your easyJet flight reference by using our flight tracker a reminder, all our resources on keeping you and holiday. Global standards for sustainable travel and tourism, easyjet chatbot Zapier with this cancelled! Well-Known and most effective chatbot creator please try not to worry, all our resources on you. Information page or contact us page 1st November 2022 my booking easyjet chatbot travel and tourism, and that... You the latest versions of Chrome, Firefox, Safari or Edge to proceed, you wont need visa. May only be available where advertised and unless otherwise stated air conditioning be! Additional free item and we 'll see if we subsequently cancelled your holiday are financially protected under the scheme. Spend/Saving amount is decided by the hotels directly rather than by us those! As explained in our I have mobility issues / need special assistance my. Safe on holiday, please visit the airline help centre day of your travel details with your next kin. Microsoft continues to update its new Bing Chat feature for the many people invited to test the chatbot time precious! 'S a section for you last day of your booking value on your arrival you think! Please try not to worry visa for stays of up to three months mobile other! We state that no cash alternative is available to the redeem gift Card section of your.. Customers on international flights must have a valid visa, well operate flights from/to both the North and South at! Be payable per person or per room per night and theres often a reduction for children or impose usage.. Please note this excludes infants ( 0-2 years ) unless they have their seat.
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